Fraudulent credit card charges - clickandbuy.com and Blizzard

Okay, from what I can tell, Blizzard themselves need to be using more checks when accepting credit cards. It seems odd that they would be accepting credit cards that most likely fail with other merchants. Being a merchant provider myself, I know that you can choose how much verification to perform on cards. If you choose address, zip, security code (the digits on the back of the card) together, it's unlikely that someone that has simply gotten a hold of or guessed your card number will be able to use it in a fraudulent manner.

Thanks for providing this article. And to those people that are complaining about the charges, read the article before complaining to this site - they are the ones trying to help you!

Another way they get you is to set up recurring payments.  You have to make sure that you know what recurring payments are set up on your Paypal account.  I never thought about software that generates credit cards.  I mean that just sucks, because how do you even prevent something like that?  Well, I guess the only thing that we can do in this day and age is rely on our Faith in God to protect us.  Thieves are moving so quickly and so undetected throughout all of these electronic pathways that it can feel sometimes like you do not have any control.  I have personally gone through so many cards.  As soon as there is even a hint of weirdness, I have it shut off.  I have had to do this when companies would not let me out of a membership, or when I hit an order button several times because it did not seem like it was going through.  Instead of refunding my money, they kept it.  Many companies will give you the runaround when you try to cancel their monthly services too.

They are a scam company trying to rip you off. Complain to your credit card company and the police and attorney general's office.

I disputed with the credit card company. I suggest that you call your credit card company and tell them that they should cease doing business with this merchant until they clean up their act.

Also you can tell your credit card company to flag this merchant to always be declined for 4 years. (in the US anyway).

This was with American Express.

I had a $1 charge from Blizzard Ent Wow on my debit card last month but it never made it past the processing stage - Bank of America rejected it so I didn't do anything about it.

Today there is a $149.99 charge from Blizzard Ent Onl. I called BofA and they confirmed the charge was rejected but will stay in the processing stage holding up my available balance for at least the next 24 hours or so. On my way to the bank right now to get a new debit card. If you see these charges cancel your card immediately...even if they are just $1 or even if your bank rejects them! Kudos to BofA for making the catch!

Hi Click and Buy,

My card hasn't been working on here. It says I've charged too much for one thing. I only buy Weeworld gold points from Click and Buy and I usually buy alot. Can you help me?

Thanks for the article... makes one think about online credit security. Unfortunately reading the quality of some of the posts who confuse you with online credit pay providers, I can't help but think it's no wonder they have been victims of fraud

If y'all think credit card fraud, like that you're experiencing with Blizzard, is going to go away anytime soon, think again. With all the hacking groups (Anonymous, Lulz Security, etc.) hacking into sites and releasing stored CC info, our data won't be safe until the people on the security side play catch up. Go to your local congressmen/ senator/ mayor/ what-have-you and urge them of the importance of online security spending. This isn't just an issue on a a consumer level, but on a national security level. Did you hear in the news that Lockheed Martin, the Pentagon, and the public CIA (cia.gov) sites got hacked? And that all kinds of highly sensitive information is constantly being stolen? There's a reason the U.S. declared a malicious hack that affects national security as an "act of war" and that they'll respond with ground troops.

An online store charged my debit card 3 charges of $149.90 and Wow Sub charged one charge of $14.99. Our mortgage is supposed to clear tonight! What a crock! Someone should be held accountable for this fraud!

Blizzard, why don't you suck it? Here we are paying you all kinds of $$ for your games, but you can't even protect our credit card data? You think it would be worth it to you to value, protect, and keep your paying customers. But I guess not, so I'm out.

Not uncommon for Blizzard to receive payment for intangibles and as my contact info show- DENY any knowledge. My credit bureau does not report small fraudulent charges to cc company due to the $20.00 reporting fee. They just refund my money and the perps go free. I was hit by US thieves and also by France- luckily my CC is restricted in all countries outside USA and even California, New York and Michigan. In fact Blizzard demands a Subpoena to get the perps info which requires a police report instead of a GUID block on their computer. I actually pay my credit union the twenty dollar fee for a charge back just so Blizzard does not get the money scott free and the hit was only 14.99!! Once charged back, bet money the ding a lings account is closed!!! FYI I am an ancient retiree and have no use for online gaming. My cc info was copied at a local diner and was tracked to a waitress and her boyfriend selling "good" card numbers to a gang. Blizzards "we got the money so tough nuts to you" attitude just burns me.

Hello, I have had over £200 taken from my account through click and buy for iTunes. iTunes refunded it back to click and buy, but because it was fraud the bank stopped my card that was registered with click and buy, so now my money is sitting in click and buys account. They are not answering any of my emails and their phone line is not in use. Can anyone tell me a way of contacting them please? Mandy

Same thing on my statement - small charges in the $10-$20 range, once each over the past three months. I'm guessing they keep these charges low so they go undetected...clever. But I'm with the commenter that mentioned that the banks should have more control over this. If there's this many people complaining about Blizzard and ClickAndBuy.com charges - why on earth don't they go to those companies and talk to them about increasing their anti-fraud/ security measures? And if they don't, implement measures yourself - require manual verification or something. The hassle this is providing to consumers, not to mention the overhead of having to issue new cards all the time, can't be affecting the business relationship in a good way...

I'm investigating a credit card fraud where a stolen credit card is being used to maintain a World of Warcraft account.

I can't believe how much time we as consumers have to waste getting the banks and credit card companies messes cleaned up for them. Obviously, this clickandbuy thing isn't the result of consumer inaction or negligence. If this many people are experiencing the fraudulent charges, I think it should be up to the service provider (the bank or credit card company) to take action, and if they can't prevent this from happening, thereby causing a drop in their quality of service provided, they should give us some form of incentive or compensation to make up for the poor service. I mean, c'mon - we're paying these people for a service and not getting much in return.

Hi,

Thanks a lot for this page. I was going to sign up as I saw that it was an option for iTunes and I don't like having my credit card linked to anywhere.

Having read of the problems here, I won't be signing up to clickandbuy!

Time to get another credit card for the web I think.

Regards,
Julian Knight
it.knightnet.org.uk

Is there a reason that so many charges are being made via clickandbuy.com? It appears that their own security/ privacy measures are seriously lacking. Shouldn't they take responsibility for all these illegitimate charges? I would think at least the credit card companies/ banks would want to get in touch with them to help resolve all the overhead that's resulting from these fraudulent transactions...

According to clickandbuy.com:

"During the registration process we may seek to authenticate your payment details by placing a small amount on your credit/debit card. This transaction is purely a pre-authorized charge and no funds are taken from your account. After 3-5 working days the charge will be automatically released."

On 24.07.10, I received a bill from my credit card from CHF 3'500.- I have made no purchases from clickandbuy. I cancel my cards so what should I do more them that? Anyway I went to the police office to notice it!

Best regards,
Mrs Burger

I play online games, and after getting my CC compromised constantly, I now purchase a disposable Visa card first and use it to pay my game purchases with. It has stopped the constant fraud hits on my main CC and still allows me to play and purchase game items.

Just found 5 charges in 2 days from blizzard.com. Fraud charges filed. Judging by the dates, this has been going on well over a year and still happening. You would have thought this would have stopped by now!!!!

I have noticed a number of these entries on my credit card and wonder if there is a way to cancel them.

Regards

Show me a complete credit card info!!

I just recently found out there have been 10 new charges to one of my credit cards, and I did NOT make them. Me and my boyfriend play WoW with a bunch of other people and he just bought some gold online from the company using my credit card, could that be what happened???

What about stuff like this: identity theft protection. If I got ID theft protection can I still buy stuff online for WoW or is the company just totally sketchy and I'll get screwed no matter what?

Yeah they got me on 1 for 249. 149. 11 at 25 and a lot of little ones over 900.00 in one day. This is bull.

Man in AL, USA

I need my money back.

I have noticed that £4.95 has been withdrawn every month from my bank account by "www clickandbuy". I have not authorized any withdrawal and demand this to stop immediately and a refund be issued. I look forward to your reply.

Blizzard totally took $265.84 from my account. I have never heard of them before. I'm glad my bank will take care of it. I will not be using online payments again. I was on hold for over one hour and still no one picked up the phone.

My bank placed a fraud hold on my account because they observed $3.22 charged and then refunded to my credit card. I had never even heard of ClickAndBuy before this. I assume someone was testing my account to see if they could later run larger charges through it.

Very helpful and informative, especially the Blizzard contact info. Only problem is - they say it's not their problem, that I need to contact my bank. Obviously it's their problem - just look at the number of people being fraudulently charged by them! Shame on you Blizzard.

Anyone know their address? I was told I needed to contact the local Police Department in California since that is where the money was RECEIVED. That is the law.

Does any one know the phone number to this company?????

I had $284.00 taken from my account by Blizzard Ent WOW. I am going to file a fraud report and the bank will refund it to me in 7-10 days. The only think that frustrates me is the inconvenience this causes. I hope they get to shut these bastards down!!

Thanks for your posting. This has happened to me. The first time the bank called and asked if I knew what these charges were. When I told them no, they canceled my card. I received a new card. I have not had it for more than two weeks when they did it again. The only thing I purchased with this card was to update my Netflix account with the new number. NOTHING ELSE!!

Also there is another one, fees.com. They are doing the same thing. This is either possibly associated with Netflix or a program I found on my computer called mirar. You can erase it by going to control panel, uninstall program, then scroll down and select mirar. Also it gets into the c drive. c:\windows\system32. Delete it from there as well.

Mirar also puts itself in Internet Properties. I went to Internet Properties, then clicked on the "Manage add-ons" button, then scrolled down and disable them. I did all of these because when I deleted it was still in these areas described above there. This is the best I can pass on.

This all happened today. I hope this is helpful to someone.

I was looking at my Credit Card transactions, from the 11th of this month, and Clickandbuy.com charged around 13 dollars. I have never been to the website until now. I need to call my bank.

First of all thank you for the article, it was very useful for me.

Yesterday I was charged $1,257.21 from clickandbuy and $1 from Paypal.

Whenever I use my credit card I receive a message from my bank to my mobile phone, that´s how I found out these charges.

As soon as I read it I called the credit card service to report it and to cancel the credit card. The bank was already closed so I had to wait until the next day.

Before going there I had to write down a letter explaining the facts. Then I went to my bank, explained these things and they told me that there were 5 attempts of charging me higher amounts but all of them were canceled. I was given a report of this charges by the bank, then I had to go to the police to lodge a complaint.

Once I had done it, I came back to the bank to give them this report and the credit card in order to be sent all together to the bank main office or wherever this kind of things are sent.

The bank immediately gave me back the money. I decided to cancel the credit cards I had.

I used two credit cards, the one that I always used to buy in the internet (never had any problem). And another one which I almost never use (and it was the one being forged). I haven´t used that credit card in almost a year,only once used in the internet (a secure page of books) I never use pages of games, gambling, dates, porn or something like that.

My question is: how on earth could someone know my credit card number and eventually used it so easily?

From now on I double check my bank account.

The blizzard ent wow is a subscription for the online game World of Warcraft. The monthly gaming fee is $14.99 USD. Make sure none of your kids have access to your credit cards and are playing the game at the moment.

I just found out it is a charge from moshi monsters that i had forgotten about, thought I signed up for one month but it was for recurring payments, not fraud! Maybe your kids are using your card???

I have also had a similar experience - 3 separate charges of around $8 each charged to clickandbuy.com in the UK. I am based in New Zealand so clearly fraudulent. My bank has refunded the charges and will issue me a new card.

Thanks God that I never had this kind of fraud. But thank you so much for the information regarding this.

Thanks
Erskine, Free Games Website

I just found a small charge $7.11 on my Australian Bank credit card from clickandbuy. After reading a few sites like this it is clear some fraudsters have managed to breach the secure payments system. I have alerted the bank. Thank you for publishing information about these scams.

3 withdrawals posted to my account for $14.99 each. Stop this immediately.

I am receiving charges on my credit card from BLIZZARD ENT WOW SUB and I have no idea why they are there. Could you enlighten me?

Charges:

• 10/29 2 times $41.97
• 10/29 4 times $ 1.00
• 10/29 1 time $14.99

I want these removed immediately since I do not know what they are for.

Thank you.

 

I am informing you that I have had $7.27 debited from my business credit card under the name of Mrs [privacy filter] (Lithgow Laser Clinic) in Australia from "www.Clickandbuy.Com London GBR. I sent you an email last week but have not had a response yet. I will be pursuing further action through the legal system if I do not receive information regarding this debit.

£4.95 has been debited on or around 29th of each month from my bank account. I have not authorized these withdrawals and demand that they stop immediately, as of today. I look forward to hearing from you that this action has taken place.

Each month our credit card has an amount of around $7 with transaction details listed as 'www.clickandbuy.com london gbr gbr'. Can you please advise what this could possibly be???

ENT blizzard, wow blizzard.com 209. Accrued POS from my acct. Anyone want to file a civil action lawsuit against this co? I'm in. Also happened to a co-worker I just discovered today!

I've been hit 3 times by credit card fraud and did not realize but my card company is blocking and re-issuing me a new card. I don't no yet if i get my money back or not. It was £5.00 then two lots of £25.00. I get £55.00 a week to live on - what trash they are.

www.clickandbuy.com took out £2.99 for a feeler,then two days later took a further £24.99,and now (I've just been alerted) another £24.99. All of course without permission. Will I be refunded by my bank? sy

Interesting that credit card companies used to offer "virtual" credit card numbers, that would only be good for a single use, to protect from fraud during online transactions.

I believe Visa still has such an option. But it appears that now card companies (at least mine - Chase) simply guarantees against any frauduluent activities because they're so rampant.

What I want to know is how do people get the card #'s if I'm so careful to protect them? There's no change they're guessing correctly using a random number generator is there? If that is the case, maybe card companies need to make longer numbers.

Very useful information. Thank you so much. I was charged $135 through click and buy but luckily, an agent from the fraud control dept of my bank called me, stopped the transaction, and also blocked my card.

Thanks for the warning. I haven't given too much thought to this as far as online payment processing goes. We should have access to a blacklisted agents database. Unfortunately, most of us don't have the time to research this and end up being overcharged on credit cards.

Every site that says they accept credit cards are not doing you a favor. They're just trying to get you hooked on their services (like Blizzard does with their games) and make you pay a monthly fee, even if you stopped playing. You have to contact them and let them know you're done.

I have a charge for $77.94 from ent*wow sub blizzard.com How do I get them to stop?

I am receiving bills from Blizzard ent*wowsub in the amount of $14.99 on my Macy's Visa card. This usage of my card is unauthorized!!

Installing anti-spyware software can help reduce credit card fraud by keeping your local data safe. I found one of the best anti-spyware software to be Spybot's Search & Destroy.