Protecting your identity is essential to protecting your financial future and your online safety, but it can also be a lot of time-consuming work if you try to manage it on your own. Even if you diligently checked bank accounts, court records, and credit reports on your own every week, you’d have a hard time scanning thousands of black-market websites for your information on a regular basis. And while you could handle a lost wallet on your own, having help cancelling cards and reissuing important documents saves you time and stress.
Identity theft protection services help you monitor your accounts, catch identity theft early, and restore your identity if theft does occur. Two of the leading companies in the ID protection industry are IDShield and LifeLock. Keep reading to see how they stack up against each other and find out which service is right for you.
Major differences between IDShield and LifeLock
IDShield and LifeLock are both on our list of the best identity theft protection services. IDShield is in third place, and LifeLock is second. While both companies offer excellent protection, there are some key differences you’ll want to know about if you’re deciding which service suits your needs.
The most noticeable differences between IDShield and LifeLock are family coverage and credit monitoring service.
We recommend IDShield as the best service for affordable family protection because you can get coverage for two adults and up to eight minors for just $19.95 per month. If you have children, it is just as important to protect their information as it is to protect your own. IDShield’s family coverage is much more affordable than anything offered by the other companies we recommend, so if you’re looking for something that will protect a large family, it is probably the best option for you.
LifeLock customers need separate accounts for adults and have to pay $5.99 per month per child for LifeLock Junior™.
IDShield offers quarterly credit scores from just one credit bureau, and little else by way of credit monitoring. LifeLock, on the other hand, is on our list of the best credit monitoring services. It offers monthly scores from one credit bureau and annual reports from all three. LifeLock also has other features that help you monitor your finances and credit, such as investment account alerts, bank and credit card activity notifications, and credit inquiry alerts.
IDShield’s plan for individuals is just $9.95 per month. Its only other plan is the family plan, which is $19.95 per month and covers up to eight children and two adults.
LifeLock has three plans to choose from. The least expensive plan is $9.99 per month, but that plan has pretty limited coverage. The most expensive plan is $29.99 per month, and while this is about $20 more than IDShield’s base plan, it comes with quite a bit of protection.
Customer service and reputation
IDShield and LifeLock both have positive customer service reputations and accessible customer support. LifeLock edges out IDShield because it has a US-based customer service team to help customers with identity restoration. LifeLock also has a lot of online resources that address specific customer issues and scenarios, so it is easier for customers to do research on their own if they don’t want to contact customer service. LifeLock’s efforts to make so much specific information easily accessible to customers are part of why they rank above IDShield on our list of the best ID protection companies.
IDShield and LifeLock both have well-reviewed iOS and Android mobile apps, so customers can access their account easily even when they’re away from home. Both companies update the apps regularly, so if you’re looking for easy mobile access, either of these options should work well for you.
LifeLock offers more coverage than IDShield—it is a better option if you want to monitor your investment accounts, and it provides credit monitoring. To get the credit monitoring from LifeLock, you’ll need to choose the most expensive monthly package, which costs substantially more than IDShield’s plan. While it may not be essential for everyone, we believe credit monitoring is usually worth the extra investment because it helps you catch identity theft and prevent its financial consequences.
IDShield vs Lifelock: Packages
Check out the table below for details about what you get with IDShield and LifeLock plans.
|Package||IDShield Individual Plan||IDShield Family Plan (2 adults, 8 minors)||LifeLock Standard™||LifeLock Advantage™||LifeLock Ultimate Plus™|
|Visit website||View Plans||View Plans||View Plans||View Plans||View Plans|
|Bank account monitoring|
|Credit card monitoring|
|Change of address verification|
|Black-market website monitoring|
|File-sharing network monitoring|
|Data breach notifications|
|Lost wallet assistance|
|Court record monitoring/crime alerts|
|Alerts for new bank accounts, loan attempts, & account takeovers|
|Investment activity alerts|
|Sex offender registry reports|
|Medical ID monitoring|
|Annual credit reports||One bureau||Three bureaus|
|Credit score tracking||One bureau, quarterly||One bureau, quarterly||One bureau, monthly|
|LifeLock Identity Alert®|
|LifeLock Privacy Monitor™|
|Stolen funds reimbursement||Up to $25,000||Up to $100,000||Up to $1 million|
|Fictitious identity monitoring|
|IDShield Individual Plan||IDShield Family Plan (2 adults, 8 minors)||LifeLock Standard™||LifeLock Advantage™||LifeLock Ultimate Plus™|
|View Plans||View Plans||View Plans||View Plans||View Plans|
|One bureau||Three bureaus|
|One bureau, quarterly||One bureau, quarterly||One bureau, monthly|
|Up to $25,000||Up to $100,000||Up to $1 million|
IDShield and LifeLock are both in our top three recommended companies, and both have a lot to offer. We’d recommend IDShield if you’re looking for coverage that takes care of the whole family, but overall we’d suggest choosing LifeLock over IDShield. LifeLock beat out IDShield in our rankings by offering more comprehensive coverage, detailed credit monitoring, and account alerts that make it easy to stay on top of your information.
To learn more about protecting yourself from identity theft, check out our in-depth post ranking the best identity theft protection services. Have you had any experience with LifeLock or IDShield? Share your thoughts in the comments below.