ADT’s medical alert systems are quite similar to others on the market, but a few things stand out.
If you have an ADT home security system, you can pair it with your medical alert system. Most other medical alert providers offer only medical alert services, so they don’t include the option to integrate a medical alert system with a home security system.
ADT also offers the ForevRate, which locks in your monthly rate so your prices won’t go up if the company’s rates change in the future.
ADT falls short of the competition when it comes to range. Companies like Medical Guardian and LifeFone both offer systems with about 1,300 feet of range. ADT, on the other hand, offers only 300–600 feet. That means your pendant will work only if you stay within that distance. That still gives you plenty of space to walk out to your mailbox, relax on your front porch, or play with grandkids in the back yard, but if you want a lot of flexibility, you may prefer a system with longer range that lets you walk over to your neighbor’s house a few doors down.
Other cons concerning ADT’s medical alert system are issues throughout the industry—not downsides that are exclusive to ADT.
For example, most companies charge extra for fall detection, and many of them don’t offer mobile apps. We still think ADT could give customers a better experience by making fall detection more affordable and by making mobile access easier, but these aren’t reasons to choose another company over ADT.
ADT’s medical alert packages are affordably priced—in fact, while the packages aren’t the cheapest available, they’re less expensive than packages offered by many other medical alert companies.
You can get a $2-per-month discount if you order your package online instead of over the phone. You can also get discounts by paying quarterly or annually instead of monthly.