Overview
Arlo casts a wide net with its security camera offerings. Whether you want something wireless, hardwired, Wi-Fi enabled, or LTE-enabled, Arlo will have you covered with a well-built, reasonably priced camera.
We like the quality and diversity of Arlo’s offerings, but it’s the wireless cameras that set the company apart from some of its major competitors like Nest and Logitech. You can set up or move the wire-free cameras around anywhere—even outside—thanks to Arlo’s water-resistant design. And the cameras have solid enough battery life that you’ll have to charge them only every four to six months of regular use.
With the possible exception of the Ultra, Arlo cameras are not the fanciest or most cutting-edge cameras on the market, but we really like the flexibility and simplicity they offer.
Not ideal for single-camera systems
Worst cameras ever we have had a pink screen on one camera called several times nothing resolved. My husband was on
The phone with them yesterday about an hour no cameras working. Got two working just check this morning not working again.
Agree…arlo has not got any better….purchased in dec. 2018….
Arlo stinks! Do not waste your money. We purchased them to keep an eye on our home and have had nothing but issues:
1- You get zero tech support on line, no phone numbers and IF you really need support ARLO wants to charge you to talk to their support people.
2-Their batteries are very expensive and last less than 2 weeks
3-They are always going off line, reset them and within minutes they are back off line
We love they are wireless, but they are garbage!
I agree we have nothing but problems worst money I have spent
Dissatisfied: purchased new, failed to work immediately. Connected as directed and the base station failed to power up properly. Would not come out of a single amber light to proceed syncing the cameras. So we called the company, terrible customer service. They told us you may have a defective base station thank you for that offered no other solution. Contacted support, after a very lengthy wait the tech told us to use a different ethernet cable. Who has one of those lying around the house? Went thru a battery of tests, unplug plug in, reset for 30 seconds and on and on nothing. Told to call the store we purchased it from? Not sure how they can help, all in all bad experience. Returning to the store tomorrow for full refund plus the two years service contract, Looking at something not Arlo. Glad someone has a good experience with them. Not us, will not recommend to others based on the customer experience and service we didn’t receive.
Hey Ron – we’re sorry to hear about your negative experience with Arlo. Will you be considering other DIY cameras like Blink, or Nest? We appreciate you sharing your feedback with us, it can help other readers choose for or against Arlo in the future. Let us know if you choose to go for another WiFi cam and how it compares.
Best,
Amy
Hello I bought 2 – (3 camera systems) a little pricey. If I knew it would be like this I would have invested on some other cameras. Pros it was easy to hook up. Cons after a few months cameras went bad 3 out of the 6 they replaced couple months more another camera died. Batteries die way to quick I would say you get 30 to 60 days if lucky and they are not cheap even if bought online. I would not recommend mainly after cameras die and batteries way to quick. Going to try blink.
Hey Jim, sorry to hear about your negative experience with Arlo. Let us know what you think once you switch over to Blink.
Best of luck moving forward!
– Amy
Well in the FIVE days I have owned this system. It has unsynced for whatever reason, the ENTIRE System has gone down and the batteries are Dead! I called Customer Service – Jackie was worthless. Told them I wanted to speak with a manager – NO CALL BACK! I had someone come to my door and approach my child – NO VIDEO Cause system doesn’t work. Yesterday no captures cause it was down do to their failure. Climbing up and down a chair EVERY day to resync system is not worth my time or money. SYSTEM WILL BE GOING BACK TO TARGET! I will be placing a review there too, so no one else buys this JUNK! They will no longer respond and marked my post as spam on Facebook. I Will post else where!
Hi Allie, we’re sorry to hear about your negative experience with Arlo. Your feedback is important because it could help a future reader decide between Arlo or a different security system. Let us know if you switch camera systems and how your experience with them compares.
Best of luck,
Amy
I bought four cameras 2 years ago and was fairly happy but in the past three months, two of them have failed and there is no fix other than to buy a new camera (out of warranty). Same problem with both cameras: some kind of short happens that makes them go drain the batteries within two or three days, even when they are not activated at all.
Hey Diane, we’re sorry to hear about your negative experience with Arlo. We appreciate you sharing your experience though, it can help other readers decide for or against their camera. Let us know if you switch to a different camera and how it compares!
Best,
Amy
I bought these cameras and the one complaint is it only records for ten seconds.
Ours when working records for 14 seconds
Agreed 100%
Purchased these ARLO security cameras and they are horrible. Batteries are drained constantly (which are very expensive). We contacted arlo and the customer service reps are very hard to understand. I explained the situation and they sent is a new camera. Still the same issue. All while having to climb on the side of my home once every 2 weeks to replace batteries. I highly recommend you seek a better security system. Arlo is horrendous. I am now searching for a good system.
Hey Sheila — We’re sorry to hear you had a negative experience with Arlo. Thanks for sharing your feedback with our community, it helps others make a more informed decision moving forward with a camera. Let us know what system you end up switching to and how you like it!
Best,
– Amy
Hey Phil – We’re sorry to hear about your negative experience with Arlo Cams. Are you considering any other cameras at this time? Thanks for sharing your feedback with us! Best, – Amy