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Fraudulent Credit Card Charges – Clickandbuy.com and Blizzard

Scam magnifying glassAre you seeing charge attempts on your credit card statement from blizzard ent*wow sub and clickandbuy.com (London based online payment provider)? We just recently had these show up on one of our business credit cards, and after online access to our account was denied we called in and our credit card company informed us that they suspected these were unauthorized charges. In particular, due to the small amount ($1), they appear to be charge attempts – that is, if the $1 charge had gone through, the perpetrator would then proceed to charge larger amounts, knowing that they could successfully charge the card.

How does credit card fraud happen?

There’s a number of ways credit card fraud can occur, not the least of which is identity theft, where someone gets a hold of the right combination of personal information necessary to pose as you. Personal information subject to identity theft and fraud includes your name, address, phone number, bank and credit card numbers, social security number, etc. However, in this case we feel the charges were executed by random number generators. You’ll notice that not all charging systems are secure – they don’t all check for the same information – ie. name, number, expiration date, and security code. If any one of these items is missing, the transaction’s level of security decreases significantly.

Credit card number generating software

In this event, and in other reported events we’ve come across since researching this issue, it appears that all that is necessary in some instances is correctly guessing your credit card number. While fraudsters might be using so-called credit card number generating software, the odds of the software correctly guessing your number and related information are small. It is more likely that your credit card data was compromised during an online transaction.

Contacting Blizzard and Click and Buy

The blizzard ent*wow sub appears to be from Blizzard Entertainment, developer of the popular World of Warcraft computer game franchise. In the online version of the game, customers are able to purchase subscriptions. If you have a Blizzard credit card charge, their support phone numbers are 1-800-592-5499 (U.S.) and 1-800-592-5499 (Canada). More numbers, for other countries, are located on their website support page.

The clickandbuy.com could be attached to any vendor that uses Click and Buy’s online payment system. These include but are not limited to Apple iTunes, Skype, msn, T-Online, Electronic Arts, Meetic, Playboy, SanDisk, Yamaha, UNICEF and more. While we were unable to track down a phone number for Click and Buy, we found a complaints page that links to their contact form.

Does your credit card company have fraud prevention measures in place?

If you are visiting this page because you have charges similar to these on your statement that you don’t recognize, call your credit card company and put a hold on your card immediately, if you or they have not already done so, and have them send you a new card. In our case our credit card company recognized the clickandbuy.com charge as potential fraud (but not the blizzard one). When our account access was denied, we called in and answered security questions to a fraud prevention agent that was able to answer our questions and help us track down the problem. Fortunately, a hold was placed on our card automatically when the clickandbuy.com charge was attempted, and no further charges were allowed. Unfortunately, not all credit card companies have the same security measures in place. We asked how many of these incidents they receive and they said 5-6 per day. That means these charges are being attempted constantly, and odds are your card will be hit with one sooner or later. Call your company and make sure identity theft and fraud prevention procedures are in place now.

Protect Your Privacy

As a PC user, you’ll want to locate and erase personal information traces left on your PC that might be used for malicious purposes. This includes data in temporary folders, cookies, browser’s history, recently visited documents and past deleted data through its user friendly interface. This is all information that malicious users can use to take advantage of you and violate your privacy. Don’t give people access to your sensitive data!

Why Clean Your PC?

  • Do you usually make your purchase through Internet?
  • Are there too many obsolete cookies in your computer?
  • Are you afraid of being tracked when you are surfing the Internet?
  • Do you think it is so untidy with so much browsing history in your browser?
  • Do you worry about your personal information,like your chats, the files you delete?
  • Are you seeking a way to make what you have done while using computer never known by others?

Use anti-spyware tools to eliminate any traces of personal information on your PC that may be used maliciously by hackers, or anyone else that may gain access to your PC via the Internet, your home, business, etc. Most tools let you run a free scan, so why not ensure that your information is safe from prying eyes?

Prevent Identity Theft and Start Protecting Yourself

In addition to scanning your PC for personal data, we recommend that you take the time to research identity theft and the dangers it presents to your privacy and security. Browse around the various articles we offer (they’re all free) and learn how you can protect yourself, both online and offline, from identity theft. Knowing how to keep your identity safe and protected is the first step in preventing fraudulent activities on your bank account or credit card.

There’s tons of services out there that offer “identity theft” protection programs for recurring monthly fees. But if you know what you’re doing you don’t necessarily need all those extra cost services. After all, why should you have to pay more to protect something that should be protected by the company that is in control of your information in the first place?

Click and Buy and blizzard ent*wow sub Credit Card Fraud Continues – Update: September 24, 2012

We went back to check in on whether Clickandbuy.com and blizzard ent*wow sub have learned from the negative consumer and industry-wide feedback they have received and the answer is a resounding NO! From consumers being overcharged on iTunes and unresponsive customer service emails sent to overcharging credit cards with no explanations provided and FAQs on their websites that answer none of the issues that consumers are actually experiencing. The question we have is how on earth are the companies and these scams still in existence in this day and age of instant feedback and consumer sharing via Facebook and twitter?!?

Been Ripped off by Click and Buy or Blizzard? Share Your Story to Stop Credit Card Fraud

Have you suffered as a victim of click & buy’s or Blizzards’s scammy business methods? Or maybe your credit card fraud happened at the hands of another fraudulent company. Share your story here by posting a comment so that others can read and be warned of who they should beware when making purchases online. With more consumers shopping online every single day and Christmas just ahead of us, this is the time to spread the word and save someone else’s day. Do your part to stop credit card fraud today.


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131 responses to “Fraudulent Credit Card Charges – Clickandbuy.com and Blizzard”

  1. Just got off the phone with Bank of America fraud department who detected this activity on my account last night and reversed the charges. The Blizzard & Clickandbuy connection on the radar of the bank. Plus, because there was an international connection, the Bank immediately locked the account.

  2. Blizzard Entertainment without authorization charged my account three different times. I have been in contact with their customer service for weeks and they always tell me they are going to escalate it or it has been escalated, blah blah blah. They have no intention of refunding the charges – BEWARE Blizzard Entertainment (the online gaming giant) is a actually an online fraud giant who without remorse will take what you have in your bank account!!!

  3. On August 30 and 31, 2015, the following fraudulent charges appeared on my Bank of America roster. These people tried multiple times to make unlawful purchases using my bank card number and very well succeeded. Before this, I had never heard of either CLICKANDBUY or BLIZZARD ENTERTAINMENT. We contacted the fraud investigator at BOA and straightened the matter out. I wish I knew how these criminals got my bank card number.

    Debit -3.71 CHECKCARD 08/30 CLICKANDBUY INTERNATIO LONDON as Reconciled.
    Debit -30.00 CHECKCARD 08/30 NEOPLE INC. CAUSEWAYBAY as Reconciled.
    Debit -3.71 CHECKCARD 08/30 CLICKANDBUY INTERNATIO LONDON as Reconciled.
    Debit -30.00 CHECKCARD 08/30 BLIZZARD ENT*ONL STORE 800-592-5499 CA as Reconciled.

    • I am currently having the same problem. They charged my PayPal account with 100 EUR, the beneficiary being Neople Inc. I discovered this today and contacted PayPal, hope this will be resolved.

  4. Was just informed I have four charges of 59.98 a piece to Blizzard Ent. Tried contacting their support and couldn’t find a single way to do so. My bank can’t do anything until the transactions clear my account or somehow the payments get cancelled.

  5. My business’ credit/debit card was used three times in one day for $59.99 each time. I contacted the bank to close card and to file fraud charge complaint. Never heard of Blizzard entertainment until now.

  6. Soooo, this morning (after enjoying a relaxing five day cruise to the Bahamas) I noticed that the $318.46 that was in my bank acct is now $26.21. How did that happen?

    It seems as thought someone has compromised my account and spent money at “blizzard ent” among other random places like the “American Red Cross”!

  7. I used my mom's credit card through click and buy. Her identity was stolen and sold.  This was three years ago and she hasn't fully recovered yet.   


  8. I just re-activated my WoW subscription, and noticed they charged me an additional $1.00 fee to my credit card without notice or authorization, and I just submitted a ticket for it to be refunded.  In the past, I have had companies do this to verify a new credit card, but I was always told about it and had the option of not making a purchase; Blizzard gave no notice and just took the $1.00 off my card, which could screw customers over in many ways – putting a credit card over its limit, causing additional overlimit fees, penalties, and higher interest rates; or if from a debit card or checking account, it can overdraw the account and charge a customer gazillions of overdraft fees from the bank if you had less than $1.00 in your account!  Depending on what order things hit your checking account, this could cause avalanches of repeated overdraft fees!!!  My current bank's fee is $29.00 per overdraft, so if this unauthorized charge caused me to bounce 3 checks, it would cost me nearly $100 dollars for Blizzard's fraudulent charges!!!  If they do not add the $1.00 back to my credit card within the next 2 or 3 days, I will FOREVER stop buying Blizzard games, subscribing to them, and supporting them in EVERY WAY!  I will also spread the word of their fraud every chance I get!!!  Their games are already horribly rife with hackers, and while they promise secure servers, they are not, and offer additional security by buying a keychain code authenticator, which while technologically more sound and safe, is a sad and poor excuse for not providing secure servers to play on in the first place. NO OTHER ONLINE GAMES I PLAY HAVE SUCH ISSUES, which leads me to believe that Blizzard lets gold farmers and hackers into their games and lets them run wild just so you will pay Blizzard more money for authenticator keychains!!!

    • I wanted to clarify your $1 charge for anyone that reads this, since you didn't edit it when blizzard let you know what that $1 was all about (if they even did, i know blizzard's customer service sucks right now). This is a common thing for blizzard, and many retailers to do. They have a $1 charge hit your account to ensure it's a valid account with money in it. This is PENDING charge, it does not get finalized and rolls off in a few days. It's not fraud, it's just what they do to make sure it's a real account. I'm sure if you look back at your statement that $1 will either be gone or credited, depending on hour your banking institution handles these situations. No one takes your money, it is just a pending charge that is never finalized, it rolls off. Don't worry.

  9. It seems like with every new convenience mankind makes, there is also a new threat to security. Years ago, I never would have thought that anything like identity theft would be such a big concern. I certainly never would have thought that I could wipe out my savings account by pushing or worse, just touching a button on a phone. I guess that is the price we pay for using modern technology, but you can't really get by without using it in today's world. You just have to be smart about how you use it.

    This is just one reason I set up a personal finance software program. It lets me check all my accounts at once so I don't have to go to each individual account. It has really helped me keep on track and get my budget straight. Other than that, I am very selective about where I use my cards and which sites I will even consider ordering anything from. I also monitor my statements carefully because those little one dollar charges are a sign that all may not be well and I may be just waiting to be a victim.

  10. There seem to have been a rash of security breaches and fraudulent credit card charges recently. This article talks about some of the ones that actually went through and placed some small charges on various cards. These crooks were using a random number generator and just testing to see if they had anything that was real cards. Fortunately, most banks caught these and shut the criminals down.

    This all brings up an interesting issue. Many criminals use programs like spyware and malware to infect your computer and then steal your data. The best way to avoid this is to have your computer regularly cleaned. This involves using an anti virus program and other types of defenses. The best way is to set up a regular schedule and make sure that you stick to it.

    Of course, you should also try to not store any kind of sensitive personal or financial information or data on your computer. After all, if there is nothing to steal, than you cannot be compromised. So the bottom line is just to be very careful and keep a very clean computer.

  11. Credit card fraud can be extremely scary. The scariest part though is that people rarely look at their credit card statements. This means that these charges often go unnoticed, especially if they are small amounts. For example, once a hacker knows that they can charge your card, they may continue to charge small amounts to your card until you finally do notice it. If a hacker is doing this with thousands of cards, they could rack up a lot of money with very small transactions.

    It's of the utmost importance to only purchase from companies that are secure. Even then you need to make sure that you're shopping with a card that will protect you against fraudulent charges. If you want to be even more secure, use companies that allow you to shop with PayPal so that you don't have to enter your credit card information.

    I have received letters in the past from companies that were compromised, but thankfully, no charges ever resulted from the security breach. However, that didn't make me feel any safer. What it all boils down to is that you have to do what you can to protect yourself and hope for the best.

  12. I just find it frustrating that so many people steal.  I mean I know that money is hard to come by sometimes, but that is why so many people work so hard for it.  I have always had a hard time understanding why some people steal.  Like taking hundreds of dollars from one person's account and leaving them destitute. 

    I was watching a commercial about identity theft, and a waitress took a customer's credit card and copied the number and later went shopping online. 

    Though I know it was a dramatization, I know these things are happening and it just infuriates me.  I mean the customer she was stealing from was an elderly gentlemen who probably worked his whole life to have that money.  I just don't understand how some people think that their existence is so important that other innocent people should finance it with their lifetime of honest hard work. 

    Because I am so concerned about this stuff, I just use pay as you go cards most of the time.  I keep security on my house too.  I'm so paranoid because of this stuff.  I just wish it would go away.

  13. In my experience, it is always a shock to receive charges you are not expecting on a credit card.  Sometimes it is something I simply forgot about or needs a little more explaining.  Other times, and this is clearly more rare, I really have serious doubts about whether I made the purchase or not. 

    What I have learned, is that when it comes to your credit card company, if you dispute the charges or issue a “chargeback”, the burden of proof lies mainly with the merchant to prove that you truly intended to complete the transaction in question.  Not that this knowledge should ever be abused, but even in cases where you think you were sold something under false pretenses and acknowledge the purchase entirely, you can still work with your credit provider to get your money back.

    I use credit cards very sparingly for most things and actually prefer to use cash when it is at all possible.  I just like tangibly being in control of my money and seeing the act of spending it actually affect my pocket.  Credit cards do have a place though.

  14. Recently there was a scare with yahoo that made me go over every pin and password I had that could potentially lead to a seriious financial crippling. Yahoo email addresses and passwords were posted online. Thousands of people were hacked, and that included their PayPal accounts. Since PayPal is linked to bank accounts, this just started a whole panic in my brain. But, it also made me think about some good common sense.

    I think most of us use the same or smilar passwords for different sites. When something like this happens, all your sites are vulnerable because you probably use that same email address to sign into those sites. Taking things one step further, you probably also use the same pin for most of your credit cards. So, if someone gets one card number and pin, all they need to do is find a way to get your other card numbers. They already have the pin. I know I will be changing pins and passwords on a regular basis from now on just as a preventative measure. That one scare was bad enough for me. I don't need to experience it again.

  15. I signed up for a free credit report several years ago and in giving them access to all of my bank information and credit card numbers, I was inadvertently signing up for a service I never wanted or even knew I was signing up for.

    It was actually quite a long time before I realized I was getting charged each and every month for a “credit monitoring” service that I never wanted or realized I was getting.  When I researched the mysterious payments coming out of my bank account, I found an internet message board with literally thousands of other individuals that had experienced the same exact thing. 

    The saving grace of it all was that there was one guy that had it happen to him that knew the exact steps it took to get your money back and he outlined them down to the last detail on this website.  It all centered around the website that the credit report company had put up to attract customers.  The fine print on the page was almost the same exact color as the background and that little detail was enough for them to know that they would lose if it ever went to court.

  16. In these days of rampant identity theft and personal information security breaches, it probably does not really cause much surprise or outrage when we learn that another company has had their customer data compromised. This article talks about how two recent companies have been used to commit credit card fraud. Actually, it appears what happens is that some criminals got hold of a random credit card number generator. Then, they simply attempted to make a large amount of 1 or 2 dollar charges on all of these random numbers.

    The goal of this scheme was to hope that at least some of the random numbers they generated were legitimate cards. Then, also hope that the people who owned these cards would not notice such a small and innocuous charge and dispute it.

    This leads me to thinking about ways to protect yourself from credit card fraud. The most basic method is to monitor all of your accounts. You do not need to be a fanatic, but know when something shows up that you did not purchase. Also, know when your bills should arrive and call when they are late.

  17. This credit card fraud and the hacking of online accounts is way out of control. You almost can't have any kind of account at all without making sure you have some kind of protection in case of fraud. Even Yahoo! was a victim of hacking and that little fiasco just sent ripples all over the Internet.

    We tend to forget about all the accounts that are linked together. When one account gets hacked or some kind of fraud takes place, you better check on every single account you have. Otherwise, you could be locked out of your own financial account without realizing it until after it is too late. Most people don't change passwords on a regular basis unless we forget what our original password is.

    And many times, these people aren't even just a greedy individual, but people seeking funds for some kind of terrorist activity. Ther average person doesn't want any part of that.

  18. Obviously there are just too many ways to commit credit fraud. It isn't just about the credit cards, but that is what people tend to see the most of. Any kind of bank account can be a victim of credit fraud. People can even get loans in your name without you knowing it. Of course, you can seriously limit the chances they get to do this by taking some simple steps. Your really have to be on top of these things if you don't want to ruin your credit. After all, the economy is working toward that end enough already.

    Yes, by all means, clean your computer and keep your information in a secure place. Make your transactions in a secure manner. Don't just use your credit card on any site. Make sure the site is secure for transactions. And be sure to check your statements every month.

    I know a woman who was paying in a balance she did not do herself. She paid on it for over two years before she started to question it. She's not stupid. She just assumed that the credit card company had to be right. Don't assume anything. Check it out yourself.

  19. Credit card fraud is becoming more and more common. One of the biggest reasons for this is actually technology. Everything is becoming so interconnected that it can be easy to find all types of information. The author of this piece even uses as an example a couple companies who got hold of some credit card number generating software. They then attempted to just create card numbers at random and even actually ran a bunch of fake charges. The whole ides is that they were just hoping to find real numbers and that the people would not even notice.

    This brings us to one of the best ways to fight against credit card fraud. You simply must monitor all of your accounts. This must be done in a very vigilant manner. If you have online access to all of your accounts, you should take a look at least weekly. If anything looks fishy, then investigate it. Also, for those statements that you get in the mail, know when they should be arriving and if you do not get them, call the company. Many times thieves will attempt to misdirect your mail.

  20. We are getting so used to the ease of technology that we actually make it really easy for people to commit credit card fraud on us. Some people have fraud committed and don't even know it because they do not bother to look at their statements at all. They just swipe and go and then pay the bill. For me, this is one reason that personal finance software.

    I know I do not always keep good track of my spending. I sometimes do not even remember to take the receipt ouf of my pockets before I do my laundry. But, my personal finance software does keep track of everything and that makes it really easy for me to see where my money goes and whether or not it should be going where it is.

    If you keep your computer secure, clean it on a regular basis, and buy from only secure sites, that goes a long way toward protecting your finances. Stick to a budget and monitor your accounts to  catch any fraud as soon as you can.

  21. This article really made me think more about credit card fraud and security and just simply being safe online. I suppose there are probably about as many ways to have your credit card numbers stolen as there are to have your identity compromised. The article actually mentioned the use of random credit card number generators. I have actually seen some of these online, but thought they were only used for testing purposes. Apparently, some bad guys got their hands on this technology and started using it for no good.

    I also think that the author pointed out several excellent ideas to help fight back. First of all, you should certainly check with your banks and find out exactly what their fraud protection measures are. Also, I like the idea of keeping your computer clean and free of sensitive information. This will involve a regular process of clearing your browser history, cookies, cache and even erasing unused junk files from time to time. These steps will help to keep you safe from cyber crooks.

  22. I have been very fortunate in this area. There have been attempts in the past to use my credit card fraudulently and once my credit card was stolen and used before I even knew it was gone. I never got the money back from that one, but the other attempts were unsuccessful because they use that $1 method. I happen to have credit cards that are closely monitored and my bank recognized the attempt immediately.

    It helps if you develop patterns when you use your credit cards. I mean, you should clean your computer and if necessary, pay for fraud insurance, but your own habits can go a long way toward protecting you. Your bank is able to monitor everything you do. So if you only use your credit cards to pay your bills every month or buy gas every month, the bank gets an alert when unusual activity occurs. Usually, they then try to contact you to see if the charge is valid or a potential threat.

    I do most of my transactions online because I work online. It just works out easier for me to do it that way. Because of this, I make sure to regularly clean my computer, which is a good practice to get into in any case.

  23. I am so glad I don't use any of the services listed up there. It's ridiculous to have to worry about someone spending your money just because you downloaded a game or some other such product. It's bad enough that we have to take security measures in our own home, but now you can get robbed without you or anything physical possession of yours being present.

    I worry about using any of my information online, but really some places won't even let you pay a bill any other way any more. I understand that it's more convenient this way, but it also puts you at significant risk.

    I know that when I go to a bank now I want the protection that doesn't make me pay when someone else uses my card. I wouldn't even think about banking with a place that didn't offer that kind of protection.

    I am so paranoid after having my credit card stolen once. I won't even let people get close to me in the checkout lane. There was a craze with people taking pictures of credit cards a few years back. Apparently they would act like they were talking on the phone but they were really taking pictures of credit cards.

  24. Online account transfers are quick and easy nowadays even from your cell phone. But if you're unwilling to regularly transfer funds between accounts–and pay NOW–you'll need to look long and hard for a method that will work as well: Specifically, make use of a separate debit account for online transactions (and any others you deem prudent) and transfer just enough funds into that account to cover your purchase and no more. When the transaction is processed the card is zero-balanced: no other charges can be made. To avoid any service charge, I have a $300 allotment going into my "zero-balance" debit card with an automatic transfer moving the direct-deposit transfer out the same day. Admittedly this system creates a small window of opportunity for fraud; however, until banking institutions wise up and offer a "shadow account number" tied to your primary account, it's the best way I've found. Banking regulations and fees vary from state to state so consult with your banker to setup something similar that works for you.

  25. I had an experience that made me very leery of ever using my credit card online. Of course, these days you almost have to because you can't even pay some bills in person anymore and no one wants to take a check or even bother with snail mail.

    My experience was with AOL. In order to change a password or get anything done through them, you have to give a ton of information. I mean, if I have to give you my mother's maiden name in order to get you to respond to a password request, to me that means you must have a pretty secure way of doing things. Boy, was I wrong about that!

    I had an AOL account because I didn't know any better. It's as simple as that. And my boyfriend at the time knew even less about the Internet than I did. That's all good and well until Mother's Day.

    I came home to a package on my porch. It was a delivery from AOL, It happened to be a digital camera that he had gotten me for Mother's Day. That was kind of cool until I got to the bank that week and only got a fraction of my check back when I cashed it. See, he had used the 90 day free trial deal and ordered this camera in his name. Only, they billed my account instead of him. When I argued the point, they told me anyone who has access to my account can order anything and I would have to pay for it. So much for that. Now I NEVER store my credit card information on anything and I don't click on any pop-ups. It was a lesson hard learned.

  26. While it may seem like random number generators are an unwieldy option for thieving purposes, the generators can actually be frighteningly useful with the right criminal hands. This is bad news for us, because there usually is a way to trace the identity theft back to a particular sources: information that was lost in a particular place, a security network that was breached in a particular way, etc. However, in the case of a random number generator, there is no particular breach to locate and deal with, so anyone can be hit with very little warning and no way for your financial organization to prepare for it. Generators can go through millions of numbers in a very short amount of time and, when left run, can soon exhaust particular types of permutations. Fortunately, as was the case here, banks have checks against certain types of transactions that raise warning flags, so even this type of theft can still be prevented. Of course, an automatic hold on your card can still be very annoying, but it is better than losing the money.

  27. This is one of the many problems with the credit industry today. Having a credt card at all exposes you to potential threats from people seeking to use your credit to benefit them. If you don't have a credit card, it's difficult to ever develop a good credit score that can help you when you want to get a loan for something like a house or a car.

    You have to be careful when you are buying things on the Internet and use your credit card, but even if you don't have a credit card and you do any of your banking online, you're opening yourself to a potential credit threat. I love the part in this article that talks about how you need to clean your computer on a regular basis. You should actually just make this a part of your daily routine, even if it seems a bit like overkill. When it's part of the daily routine, you don't have to worry about forgetting to do it once a week or so. You just do it before you log off for the day.

    You might also want to check with your bank before you get a credit card to learn about their fraud protection policies. Even with all the fraud going on in recent years, some banks still hold customers liable for any activity that happens on their account.

  28. I would be freaking out if something like this happened to me. Do you know what a hassle it can be to even do anything about people using your credit card or debit card? At one point someone stole my debit card and paid their cell phone bill with it. I didn't even have a cell phone so I thought it would be a simple matter to stop payment or to recover the payment that was made. Boy was I wrong. 

    The bank wouldn't give me any kind of information about what was paid with my credit card. All I could see was what was on my statement. I couldn't even get the phone number of the cell phone that was paid because they said it violated the privacy of the cell phone owner! Yes, I am serious. It was ridiculous and of course it caused not only the cell phone charge, but overdraft fees and so forth because the debit card was linked to my bank account. It was a horrible experience.

    Now I refuse to have an actual credit card. And, my debit card is not able to provide funds that arent' in my account. That might mean I have to be very careful about what I keep in my account, but at least I don't have to worry about having to make payments on someone else's bill!

  29. This is how I feel.  Protecting your network and your computer, especially when you are connected in a public area, is very important.  But truthfully, it really is not even enough to just have a good sturdy firewall and anti-virus software in place.  You need to keep all of your devices password protected and literally physically under lock and key. 

    I use my laptop for nearly everything.  I email, fax documents, and use my credit card very frequently.  Now I spend hundreds of dollars on keeping my information secure on a yearly basis, but if someone were to simply pick up my laptop while I was not looking, they could simply open my Google Chrome account and have access to virtually everything!  I have even scanned and sent signed checks over the web!  Those files are saved in my Gmail account and could be accessed easily because my password is stored and automatically generates when I simply open the page. 

    Needless to say, I do not let my computer out of my sight for very long.  Furthermore, I do have it password protected so that if someone did manage to pry it out of my cold dead hands, then there would be little they could do with it unless they wiped the hard drive clean.  I do the same with my Smart Phone, which is essentially a little hand computer just like my laptop that could just about access everything that my computer can.  It has a systemic password pattern that I created just so that if someone picks it up, the thing will turn into a brick once the battery runs out.
    All this being said, make sure to keep your information secure.  Do not assume that just because you have one avenue covered, that you are all the way good.  There are many ways, and more coming, to get your data and use it for evil.

  30. Although this article is a little difficult to follow, I think the author does bring up some valid points. 

    I have been the victim of a credit card scam and it went on for months before I knew what was going on.  In this case, I had signed up for one of those “free credit report” deals so that I could provide my credit history to a potential landlord.  What I did not know what that when I signed up for the credit report, I was simultaneously signing up for something called “credit alert” or something to that effect.  It was a “service” that would notify my any time a change in my credit score was occurring, only that the only emails I ever got from them were advertisements for other parts of their service.  Meanwhile, they were charging me over a hundred dollars a month in various fees and charges under all sorts of names that slipped under my radar because they were so small.  When I realized what was going on I went on the internet and Googled the company’s name and the name of the charge I was getting on my bank statements.  Naturally, I found literally hundreds of other people who had the same problem.

    Fortunately, somebody who had gone through this was able to recoup their losses by pointing out the misleading nature of their website and they outlined step by step directions to go about getting your reimbursement.  I followed them to the letter and within a month or so I was able to get almost everything back.  It was a sucky experience but I was left a little wiser.

    That was a few years ago, things are even more scary now.  I work for a large communications company and internet provider and one of the services we provide is network security.  What I have learned working in this industry is that there are way more ways that people can get a hold of your information now than ever before.  You still need a firewall to keep unwanted intruders out of your network, but now you need a lot more layers behind that and you truly have to change your behavior in order to keep yourself protected. 

    One of the more surprising tactics I heard was that even if someone cannot see what your password is over the internet due to encryption, they can monitor the keystrokes on your keyboard to decipher what your personal information is.  We offer a service so you can enter a saved and secured credit card number with only a couple keystrokes so that a hacker cannot see what you are typing.  I find this a little unbelievable.

  31. I had a company credit card that was routinely paid by my bookkeeper, who would just send me an email about any charges she couldn't identify. On one occasion, there was a charge confusing enough that I had to actually look at the statement myself for the first time in a year and a half. While doing that, I discovered three separate recurring monthly charges for about twenty dollars each that the bookkeeper had never thought to question me about because they had been on there since she had started working. I called the phone numbers listed on the statement and found that they were three "separate" companies all run by the same parent company, all charging me $240 a year to protect me from credit card fraud. I knew I had NEVER even thought about ordering such a service, let alone three redundant services. When I called up the first to inquire what the charge was, my questions led to their admission that the other two charges on the account were also from them. I was angry, but also feeling sort of stupid for letting this go on so long and ended up compromising on six months of refunds. But I did point out the irony to these people that they were charging me $720 per year to protect me from the very crime they were committing by charging me $720 a year without my permission. 

    I now can not remember the names of these companies, but I eventually connected it to a search I had done to try to locate someone for service of legal documents. I had used the card to pay for the "people finder" service, and it turns out the people finder service – i.e. the company to whom you pay money to provide you with information about someone's name, address, phone number, workplace, relatives' names and addresses, etc – was the same company that owned the companies that charge people money to protect their names, addresses, phone numbers, etc. fron unscrupulous people who might use that information in damaging or fraudulent ways. No confllict of interest there, huh? 

  32. My wife and I are just being introduced to the world of blizzard credit card fraud. From the research I have done in the last few days and reading comments here, it would appear that this has been going on for some time, that Blizzard itself has not done anything to address the issue on their end, and presumably that Blizzard is actually profiting from the fraud whether though they may only be passively participating in it by saying "Not our problem."  It would also appear that although there have been a couple of voices on this thread over the last year or two to suggest a class action suit, none has been filed, or at least none that was pursued enough to show up on a websearch or wikipedia. 

    I know the problem is still occurring (We just got hit today), and I am wondering if there are folks out there with specific information about blizzard's reactions to consumer complaints about this and/or information about what if anything is happening currently to stop it. Oddly, our credit card company's fraud prevention people called us up after declining a second blizzard charge, and after we confirmed the charge was fraudulent, a third slipped past them today. But if the fraud prevention people were so on top of it after one questionable charge, it must be well known in the industry that a longtime cardholder's first charge to Blizzard is worth a closer look.

  33. Okay, from what I can tell, Blizzard themselves need to be using more checks when accepting credit cards. It seems odd that they would be accepting credit cards that most likely fail with other merchants. Being a merchant provider myself, I know that you can choose how much verification to perform on cards. If you choose address, zip, security code (the digits on the back of the card) together, it's unlikely that someone that has simply gotten a hold of or guessed your card number will be able to use it in a fraudulent manner.

    Thanks for providing this article. And to those people that are complaining about the charges, read the article before complaining to this site – they are the ones trying to help you!

  34. Another way they get you is to set up recurring payments.  You have to make sure that you know what recurring payments are set up on your Paypal account.  I never thought about software that generates credit cards.  I mean that just sucks, because how do you even prevent something like that?  Well, I guess the only thing that we can do in this day and age is rely on our Faith in God to protect us.  Thieves are moving so quickly and so undetected throughout all of these electronic pathways that it can feel sometimes like you do not have any control.  I have personally gone through so many cards.  As soon as there is even a hint of weirdness, I have it shut off.  I have had to do this when companies would not let me out of a membership, or when I hit an order button several times because it did not seem like it was going through.  Instead of refunding my money, they kept it.  Many companies will give you the runaround when you try to cancel their monthly services too.

  35. I disputed with the credit card company. I suggest that you call your credit card company and tell them that they should cease doing business with this merchant until they clean up their act.

    Also you can tell your credit card company to flag this merchant to always be declined for 4 years. (in the US anyway).

    This was with American Express.

    • I also was hit on 10/18/2011 (3 times). I called the bank. The rep was familiar with the company and said she would send dispute forms, refund the charges, and issue me a new card.

  36. I had a $1 charge from Blizzard Ent Wow on my debit card last month but it never made it past the processing stage – Bank of America rejected it so I didn’t do anything about it.

    Today there is a $149.99 charge from Blizzard Ent Onl. I called BofA and they confirmed the charge was rejected but will stay in the processing stage holding up my available balance for at least the next 24 hours or so. On my way to the bank right now to get a new debit card. If you see these charges cancel your card immediately…even if they are just $1 or even if your bank rejects them! Kudos to BofA for making the catch!

  37. Hi Click and Buy,

    My card hasn’t been working on here. It says I’ve charged too much for one thing. I only buy Weeworld gold points from Click and Buy and I usually buy alot. Can you help me? 🙂

    • We are unaffiliated with Click and Buy (clickandbuy.com). We created this page solely to help people that were becoming victims of identity theft recover their losses and increase their awareness and education of these issues.

  38. Thanks for the article… makes one think about online credit security. Unfortunately reading the quality of some of the posts who confuse you with online credit pay providers, I can’t help but think it’s no wonder they have been victims of fraud 🙁

    • Glad you enjoyed the article. What you point out is very true. In addition to these comments, we receive countless emails from individuals, as a result of this article, of people telling us they’re going to sue us, complaining about drafts to their account, etc. Frustrating for us, but also sad, as you mention, that the level of knowledge on this topic and the Internet in general is giving those that are taking advantage of people’s personal information so much to work with.

  39. If y’all think credit card fraud, like that you’re experiencing with Blizzard, is going to go away anytime soon, think again. With all the hacking groups (Anonymous, Lulz Security, etc.) hacking into sites and releasing stored CC info, our data won’t be safe until the people on the security side play catch up. Go to your local congressmen/ senator/ mayor/ what-have-you and urge them of the importance of online security spending.

    This isn’t just an issue on a a consumer level, but on a national security level. Did you hear in the news that Lockheed Martin, the Pentagon, and the public CIA (cia.gov) sites got hacked? And that all kinds of highly sensitive information is constantly being stolen?

    There’s a reason the U.S. declared a malicious hack that affects national security as an “act of war” and that they’ll respond with ground troops.

  40. An online store charged my debit card 3 charges of $149.90 and Wow Sub charged one charge of $14.99. Our mortgage is supposed to clear tonight! What a crock! Someone should be held accountable for this fraud!

  41. Blizzard, why don’t you suck it? Here we are paying you all kinds of $$ for your games, but you can’t even protect our credit card data? You think it would be worth it to you to value, protect, and keep your paying customers. But I guess not, so I’m out.

  42. Not uncommon for Blizzard to receive payment for intangibles and as my contact info show- DENY any knowledge. My credit bureau does not report small fraudulent charges to cc company due to the $20.00 reporting fee. They just refund my money and the perps go free. I was hit by US thieves and also by France- luckily my CC is restricted in all countries outside USA and even California, New York and Michigan.

    In fact Blizzard demands a Subpoena to get the perps info which requires a police report instead of a GUID block on their computer.

    I actually pay my credit union the twenty dollar fee for a charge back just so Blizzard does not get the money scott free and the hit was only 14.99!!
    Once charged back, bet money the ding a lings account is closed!!!

    FYI I am an ancient retiree and have no use for online gaming. My cc info was copied at a local diner and was tracked to a waitress and her boyfriend selling “good” card numbers to a gang.

    Blizzards “we got the money so tough nuts to you” attitude just burns me.

  43. Hello,

    I have had over £200 taken from my account through click and buy for iTunes. iTunes refunded it back to click and buy, but because it was fraud the bank stopped my card that was registered with click and buy, so now my money is sitting in click and buys account. They are not answering any of my emails and their phone line is not in use.

    Can anyone tell me a way of contacting them please?

    • Your bank should not only stop the card, but refund the fraudulent charges to you. Contacting them about this issue should be more fruitful than trying to get through to either Apple or Click and Buy.

  44. Same thing on my statement – small charges in the $10-$20 range, once each over the past three months. I’m guessing they keep these charges low so they go undetected…clever. But I’m with the commenter that mentioned that the banks should have more control over this. If there’s this many people complaining about Blizzard and ClickAndBuy.com charges – why on earth don’t they go to those companies and talk to them about increasing their anti-fraud/ security measures? And if they don’t, implement measures yourself – require manual verification or something. The hassle this is providing to consumers, not to mention the overhead of having to issue new cards all the time, can’t be affecting the business relationship in a good way…

  45. I can’t believe how much time we as consumers have to waste getting the banks and credit card companies messes cleaned up for them. Obviously, this clickandbuy thing isn’t the result of consumer inaction or negligence. If this many people are experiencing the fraudulent charges, I think it should be up to the service provider (the bank or credit card company) to take action, and if they can’t prevent this from happening, thereby causing a drop in their quality of service provided, they should give us some form of incentive or compensation to make up for the poor service.

    I mean, c’mon – we’re paying these people for a service and not getting much in return.

  46. Hi,

    Thanks a lot for this page. I was going to sign up as I saw that it was an option for iTunes and I don’t like having my credit card linked to anywhere.

    Having read of the problems here, I won’t be signing up to clickandbuy!

    Time to get another credit card for the web I think.

    Julian Knight

  47. Is there a reason that so many charges are being made via clickandbuy.com? It appears that their own security/ privacy measures are seriously lacking. Shouldn’t they take responsibility for all these illegitimate charges? I would think at least the credit card companies/ banks would want to get in touch with them to help resolve all the overhead that’s resulting from these fraudulent transactions…

  48. According to clickandbuy.com:

    "During the registration process we may seek to authenticate your payment details by placing a small amount on your credit/debit card. This transaction is purely a pre-authorized charge and no funds are taken from your account. After 3-5 working days the charge will be automatically released."

  49. On 24.07.10, I received a bill from my credit card from CHF 3’500.- I have made no purchases from clickandbuy. I cancel my cards so what should I do more them that? Anyway I went to the police office to notice it!

    Best regards,
    Mrs Burger

    • Hi Mrs Burger,

      We’re sorry you’re having to deal with this. Please call your bank to cancel your card and have your charges removed. Clickandbuy appears to be a high risk merchant as far as secure transactions are concerned.

  50. I play online games, and after getting my CC compromised constantly, I now purchase a disposable Visa card first and use it to pay my game purchases with. It has stopped the constant fraud hits on my main CC and still allows me to play and purchase game items.

    • Excellent advice. For those using banks that offer this "temporary" or "disposable" credit card numbers for online transactions (the numbers are tied to your account, but are only valid for the duration of the transaction), we highly recommend this approach to help minimize credit card fraud!

  51. Just found 5 charges in 2 days from blizzard.com. Fraud charges filed. Judging by the dates, this has been going on well over a year and still happening. You would have thought this would have stopped by now!!!!

    • I received 3 unsolicited e mails telling me I had made purchases from clickandbuy. I have made no purchases. Below is one of the e mails. It had an attachment that I did not open.

      ClickandBuy purchase confirmation
      Monday, June 21, 2010 9:48 AM
      From: "ClickandBuy"
      Add sender to Contacts
      To: norfolk_va_lsa at bcca dot org
      Message contains attachments
      1 File (2KB) login.html

      Dear norfolk_va_lsa at bcca dot org,

      You have made the following purchase using ClickandBuy:

      Merchant: E-DevInvent GmbH
      Date: Mon, 21 Jun 2010 19:48:58 +0300
      Selected offer: 1000 Strip.TV Credits
      Amount to pay: EUR 320.00
      Currency Exchange Rate: 1
      ClickandBuy account number: 11324558

      In order to answer this email and/or contact the ClickandBuy Service Team, please click to attached file. You will be redirected automatically to our contact form.

      ClickandBuy Customer Care Team

      • Never open email attachments unless they are from a trusted source (ie. person you know). In this case, this appears to be a scam. Check your card or bank statement and make sure there are no unauthorized charges. If there are, request a new card and ask for the charges to be refunded.

  52. I just recently found out there have been 10 new charges to one of my credit cards, and I did NOT make them. Me and my boyfriend play WoW with a bunch of other people and he just bought some gold online from the company using my credit card, could that be what happened???

    What about stuff like this: identity theft protection. If I got ID theft protection can I still buy stuff online for WoW or is the company just totally sketchy and I’ll get screwed no matter what?

  53. I have noticed that £4.95 has been withdrawn every month from my bank account by "www clickandbuy". I have not authorized any withdrawal and demand this to stop immediately and a refund be issued. I look forward to your reply.

    • It continues to amaze me how many people don’t actually read this article, but arrive here and assume we’re the ones charging the unauthorized "blizzard" withdrawals.

      People – we are providing this article a a resource to help you! Please take the time to read it

  54. Blizzard totally took $265.84 from my account. I have never heard of them before. I’m glad my bank will take care of it. I will not be using online payments again. I was on hold for over one hour and still no one picked up the phone.

  55. My bank placed a fraud hold on my account because they observed $3.22 charged and then refunded to my credit card. I had never even heard of ClickAndBuy before this. I assume someone was testing my account to see if they could later run larger charges through it.

  56. Very helpful and informative, especially the Blizzard contact info. Only problem is – they say it’s not their problem, that I need to contact my bank. Obviously it’s their problem – just look at the number of people being fraudulently charged by them! Shame on you Blizzard.

  57. Anyone know their address? I was told I needed to contact the local Police Department in California since that is where the money was RECEIVED. That is the law.

    • Call the phone number on your credit card statement next to the fraudulent entry. For Blizzard fraud charges, you can visit their support page. Let them know someone is fraudulently using your card information. The phone numbers listed for support are:

      • Canada 1-800-592-5499
      • United States 1-800-592-5499
      • Argentina 0800-333-0778
      • Australia 1-800-041-378
      • Chile 1230-020-5554
      • Indonesia 001-803-015-203-9778
      • Malaysia 1-800-813-156
      • Mexico 001-888-578-7628
      • Philippines 1-800-1-116-1011
      • Singapore 1-800-254-9927
      • Thailand 001-800-13-203-2841

      Good luck!

      Update – we’ve added additional contact information we found on Blizzard and Click and Buy in the article above.

  58. I had $284.00 taken from my account by Blizzard Ent WOW. I am going to file a fraud report and the bank will refund it to me in 7-10 days. The only think that frustrates me is the inconvenience this causes. I hope they get to shut these bastards down!!

  59. Thanks for your posting. This has happened to me. The first time the bank called and asked if I knew what these charges were. When I told them no, they canceled my card. I received a new card. I have not had it for more than two weeks when they did it again. The only thing I purchased with this card was to update my Netflix account with the new number. NOTHING ELSE!!

    Also there is another one, fees.com. They are doing the same thing. This is either possibly associated with Netflix or a program I found on my computer called mirar. You can erase it by going to control panel, uninstall program, then scroll down and select mirar. Also it gets into the c drive. c:\windows\system32. Delete it from there as well.

    Mirar also puts itself in Internet Properties. I went to Internet Properties, then clicked on the "Manage add-ons" button, then scrolled down and disable them. I did all of these because when I deleted it was still in these areas described above there. This is the best I can pass on.

    This all happened today. I hope this is helpful to someone.

  60. I was looking at my Credit Card transactions, from the 11th of this month, and Clickandbuy.com charged around 13 dollars. I have never been to the website until now. I need to call my bank.

  61. First of all thank you for the article, it was very useful for me.

    Yesterday I was charged $1,257.21 from clickandbuy and $1 from Paypal.

    Whenever I use my credit card I receive a message from my bank to my mobile phone, that´s how I found out these charges.

    As soon as I read it I called the credit card service to report it and to cancel the credit card. The bank was already closed so I had to wait until the next day.

    Before going there I had to write down a letter explaining the facts. Then I went to my bank, explained these things and they told me that there were 5 attempts of charging me higher amounts but all of them were canceled. I was given a report of this charges by the bank, then I had to go to the police to lodge a complaint.

    Once I had done it, I came back to the bank to give them this report and the credit card in order to be sent all together to the bank main office or wherever this kind of things are sent.

    The bank immediately gave me back the money. I decided to cancel the credit cards I had.

    I used two credit cards, the one that I always used to buy in the internet (never had any problem). And another one which I almost never use (and it was the one being forged). I haven´t used that credit card in almost a year,only once used in the internet (a secure page of books) I never use pages of games, gambling, dates, porn or something like that.

    My question is: how on earth could someone know my credit card number and eventually used it so easily?

    From now on I double check my bank account.

    • Holy moly – we’ve heard dozens of cases of small charges, but never one as large as $1,2k. We’re sorry you had to go through this. We’re not sure how thieves are able to get a hold of credit card numbers from people that are as careful as yourself, but here are some general techniques we’ve heard they use:

      • Credit card number generators (although with 16 possible digits, and 10 possible numbers for each digit, arriving at your card number (1016 = 10,000,000,000,000,000 possibilities), they might as well win the lottery first.
      • Receipts that print your credit card digits and name. You’d be surprised at how much information is available on some credit card receipts. In the worst scenario, old machines print out the entire credit card number, expiration date, and your full name.
      • Insecure Internet connection – while many secure shopping pages have SSL (security) certificates installed, not all know how to apply them properly.
      • Insecure data storage/ breach by a merchant or vendor – vendors that store your personal details may not keep them as secure as they need to be.

      The list goes on and on. There’s no point beating yourself up over it, as you can see how many people are affected by credit card fraud. The card companies, issuing banks, etc. are aware of this, hence there is usually no penalty. We imagine they account for credit card fraud losses in their profit and loss figures.

    • Either a purchased list of cards or a number generator. I’ve noticed in the UK that Barclaycard cards are particularly prone to this type of fraud – probably because they are the largest. I’ve several times had to replace my cards even when I hadn’t ever used them on the Internet.

      Julian Knight

  62. The blizzard ent wow is a subscription for the online game World of Warcraft. The monthly gaming fee is $14.99 USD. Make sure none of your kids have access to your credit cards and are playing the game at the moment.

  63. I just found out it is a charge from moshi monsters that i had forgotten about, thought I signed up for one month but it was for recurring payments, not fraud! Maybe your kids are using your card???

    • AH-HA! I too signed up for a month (I thought) for my kid to play Moshi Monsters! Thanks for the very helpful post! Dreaded the thought of canceling cards and resigning up for EFT’s!

  64. I have also had a similar experience – 3 separate charges of around $8 each charged to clickandbuy.com in the UK. I am based in New Zealand so clearly fraudulent. My bank has refunded the charges and will issue me a new card.

  65. I just found a small charge $7.11 on my Australian Bank credit card from clickandbuy. After reading a few sites like this it is clear some fraudsters have managed to breach the secure payments system. I have alerted the bank. Thank you for publishing information about these scams.

    • We wish we could stop it, but since we didn’t originate the charge, we can’t. We’re only trying to help by informing people of how to address and resolve this issue. Contact your bank for help.

  66. I am receiving charges on my credit card from BLIZZARD ENT WOW SUB and I have no idea why they are there. Could you enlighten me?


    • 10/29 2 times $41.97
    • 10/29 4 times $ 1.00
    • 10/29 1 time $14.99

    I want these removed immediately since I do not know what they are for.

    Thank you.


  67. I am informing you that I have had $7.27 debited from my business credit card under the name of Mrs [privacy filter] (Lithgow Laser Clinic) in Australia from "www.Clickandbuy.Com London GBR. I sent you an email last week but have not had a response yet. I will be pursuing further action through the legal system if I do not receive information regarding this debit.

  68. £4.95 has been debited on or around 29th of each month from my bank account. I have not authorized these withdrawals and demand that they stop immediately, as of today. I look forward to hearing from you that this action has taken place.

    • Those charges are not from us – in fact, we don’t collect credit card numbers. We simply provide information that is intended to help you protect your personal information.

      You found us because we wrote an article about credit card fraud addressing this issue (see the article above).

      We recommend you contact your bank and initiate a fraud claim. They should refund the funds and issue you a new card.

  69. Each month our credit card has an amount of around $7 with transaction details listed as ‘www.clickandbuy.com london gbr gbr’. Can you please advise what this could possibly be???

    • I have just noticed that my credit card is also being hit with $7 a fortnight. The only time that I have used my card on line, is when I purchased a 1 month access to mussy monsters on line. This is the only time I have used my card, without going through Paypal. So somehow these predators have managed to obtain my info through this I am sure. I know that I will be at the bank first thing tomorrow morning canceling my card.

  70. ENT blizzard, wow blizzard.com 209. Accrued POS from my acct. Anyone want to file a civil action lawsuit against this co? I’m in. Also happened to a co-worker I just discovered today!

    • This has now happened to me for the third time (I have canceled the credit cards each time). I am seriously interested in filing a class action and I will begin the process. Anyone interested in participating in the process, please send your email address to ESandJWSales at gmail dot com.

    • Make sure it is not someone in your family, that is playing online games using your card without your knowing. The game cost $14.99 per month to remain activated. To stop this, you have to log on and cancel the account payment (depends on who controls the account, if you can find the person, let him/her cancel recurring payments).

  71. I’ve been hit 3 times by credit card fraud and did not realize but my card company is blocking and re-issuing me a new card. I don’t no yet if i get my money back or not. It was £5.00 then two lots of £25.00. I get £55.00 a week to live on – what trash they are.

    • Make sure you contact your bank, alert them to the fraud, and then have them issue you a new card. It appears someone else is currently in possession of your credit card details and is using them fraudulently.

  72. Interesting that credit card companies used to offer "virtual" credit card numbers, that would only be good for a single use, to protect from fraud during online transactions.

    I believe Visa still has such an option. But it appears that now card companies (at least mine – Chase) simply guarantees against any frauduluent activities because they’re so rampant.

    What I want to know is how do people get the card #’s if I’m so careful to protect them? There’s no change they’re guessing correctly using a random number generator is there? If that is the case, maybe card companies need to make longer numbers.

  73. Very useful information. Thank you so much. I was charged $135 through click and buy but luckily, an agent from the fraud control dept of my bank called me, stopped the transaction, and also blocked my card.

  74. Thanks for the warning. I haven’t given too much thought to this as far as online payment processing goes. We should have access to a blacklisted agents database. Unfortunately, most of us don’t have the time to research this and end up being overcharged on credit cards.

  75. Every site that says they accept credit cards are not doing you a favor. They’re just trying to get you hooked on their services (like Blizzard does with their games) and make you pay a monthly fee, even if you stopped playing. You have to contact them and let them know you’re done.

    • When we had this happen to our card, we had to contact our credit card company, have them cancel our card and issue a new one. It appears that someone has obtained your credit card number, or at least, has managed to guess it and open an online gaming account (that’s what blizzard.com is).

    • There is a $14.00 charge on my bank card account that was definitely not authorized by me! I know nothing about this website and have never ordered anything from you! I got this address from my bank. They will be conducting a full investigation into this matter. The $14.99 charge will be credited back to my account, because I did not authorize this charge whatsoever!!

      • We understand your frustration, we went through the same ordeal, which is why we wrote this article alerting people to the issue. As far as we discerned, the best you can do is dispute the charge with your bank – they should credit your account and send you a new card.

        The charge is most likely made by someone misusing your card – or possibly having gained unauthorized access to your card number, such as with a card generator. It’s a shame that this is such a frequently recurring problem.

  76. Installing anti-spyware software can help reduce credit card fraud by keeping your local data safe. I found one of the best anti-spyware software to be Spybot’s Search & Destroy.

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