Top Local Home Security in Colorado Springs, CO

Best Overall
Reliable Home Security
Starting at  
$29.99
/mo.
Pro Bullet No contracts
Pro Bullet Helpful website
Best Customization
Mountain Stream Technologies
Starting at  
$29.90
/mo.
Pro Bullet Contract not required
Pro Bullet Flexible moving policy
Most Flexible Moving Policy
Colorado Complete Security
Starting at  
$35.99
/mo.
Pro Bullet Flexible moving policy
Pro Bullet Helpful website
Best Monitoring Price
Colorado Springs Alarm
Starting at  
$25.00
/mo.
Pro Bullet Good monitoring price
Pro Bullet DIY services
Best Customer Service
Sight Sound & Security
Starting at  
$38.95
/mo.
Pro Bullet Excellent customer service
Pro Bullet 24/7 customer service

This review covers local home security systems only. If you’re in Colorado and don’t want to go local, we suggest trying our national best home security systems.

Overview
Residents of the Springs love health and fitness. There’s hiking, biking, and skiing. Lots of Olympians live in the area, and college hockey is a major city pastime. But a big part of fitness that’s not getting the love it deserves? Safety.

Staying safe is the first step in a healthy life. Nothing puts a damper on health like the potential physical injury and stress that come from experiencing crime. And, like Pikes Peak, crime casts a long shadow over Colorado Springs. It’s more dangerous than 89% of US cities.¹

One way to protect yourself from violent and property crime is to get a home security system. Read on to learn more about local home security options in the Springs.

Best local security companies in Colorado Springs

Compare Colorado Springs local security companies

Data effective 01/10/2020. Offers and availability subject to change.


Local vs. national security systems

Here’s what the Springs has to offer in local home security.

Brand equipment

We’d be surprised if we found a local brand that made its own products as some national brands do. Instead, local brands buy from third-party manufacturers. Honeywell is a frequent choice in the Springs.

Customization

Colorado Springs is one of the only cities we looked at where the local companies don’t have better-than-average customization. What’s often a huge selling point for local companies was almost ignored by the reps in the Springs we spoke to. Basically, you might not be able to get a package custom-tailored to your home. You might have to go with something a little more generic.

Apps

Many of the companies we spoke with offer apps for remote access to your security system. Most of these companies include app fees as part of the monitoring services price. We’re a fan of this. We don’t like it when there’s a separate app charge.

Smart home integration

While we found a few companies that go all out, home automation in the Springs seems pretty basic. Most of the time, you can get your system connected to the most popular gadgets: lights, thermostats, and garage door openers.

If you’re looking for a national company, not a local one, here are our recommendations.

Best Home Security Systems
Frontpoint
Best Value
Our rating:
4.5 out of 5 stars4.5
SimpliSafe
Most Flexible
Our rating:
4.3 out of 5 stars4.3
Vivint
Best High-End System
Our rating:
4.2 out of 5 stars4.2
Ring
Best DIY
Our rating:
4.2 out of 5 stars4.2
ADT
Most Experienced
Our rating:
3.7 out of 5 stars3.7

For more information about automated technology, read this piece about home automation.

Customer service

We tend to have unusual experiences with local home security companies. These small businesses are often wary of anyone who asks a lot of questions about their services.

Several of the Springs companies we spoke with were borderline rude and even hostile. They seemed to believe we were from their competition. We suspect this strategy backfires, driving off genuine customers who have the misfortune of asking questions these companies find suspicious.

Our Colorado Springs recommendations consist only of companies that were polite, helpful, and, most importantly, transparent.

In our experience, businesses with superior services don’t need to withhold information to deter competitors or reel in customers. Our Colorado Springs recommendations consist only of companies that were polite, helpful, and, most importantly, transparent.

Customer service availability

We’re not a fan of eight-to-five or nine-to-five customer service, mostly because many users want to call outside of regular business hours. This is especially true of those who work typical day jobs. Unfortunately, these hours are the norm in the Springs. We didn’t see many services with anything longer.


Reliable Home Security: Best overall

Although you have to pay for your equipment up front, with Reliable Home Security you get no contracts and affordable monthly monitoring.

Reliable Home Security
Plans starting at 
$29.99
/mo.

    Reliable Home Security pros and cons

    Pros
    • Pro BulletIndustry-level prices
    • Pro BulletNo contracts
    • Pro BulletHelpful reps
    • Pro BulletHelpful website
    Cons
    • Con BulletLimited customer service hours
    • Con BulletEquipment bought up front

    Why we recommend Reliable Home Security

    With a helpful website and helpful customer service reps, Reliable Home Security is, well, reliable. It also has an excellent monitoring price and doesn’t require contracts.

    Price

    Reliable Home Security monitoring costs $29.99 a month, a typical price for Colorado Springs. You pay for your equipment at the onset of service at $549 with a $99 installation.

    That’s a lot; think of all the fondue you could buy with that kind of cash. But the cost evens out over time, especially since once you pay for the equipment, you can use it even if you switch companies.

    Equipment

    You can customize with Reliable Home Security, but it does have preset packages. The $549 package includes the following:

    • A control panel
    • A motion detector
    • Three door/window sensors
    All of Reliable Home Security’s equipment comes from Qolsys.

    We researched why the equipment is so expensive and discovered that the panel has a built-in 5MP camera and glass break sensor. Still pricey, but more justified when you know about the extras.

    Customer service

    Reliable Home Security puts pricing information on its site, which is incredibly beneficial to customers. And when we spoke to a customer service rep, we had a useful and engaging conversation. Just know that you’ll have to be strategic about your phone calls since you can’t call outside normal business hours.

    Because you buy your alarm equipment, the company doesn’t have to recover any equipment costs. That means you can cancel your service quickly and without fees. And since you own the equipment, you can take it with you. This approach is especially useful if you’re in Colorado Springs for military reasons and don’t know how long you’re staying.

    Golsys IQ panel 2

    Photo source: reliablehomesecurity.com

    ASecureLife’s recommendation: For a solid all-around experience, we recommend Reliable Home Security.

    >>View Website


    Mountain Stream Technologies: Best customization

    Mountain Stream Technologies offers highly customizable services, from contract lengths and prices to equipment options.

    Mountain Stream Technologies
    Plans starting at 
    $29.90
    /mo.

      Mountain Stream Technologies pros and cons

      Pros
      • Pro BulletContract not required
      • Pro BulletHelpful reps
      • Pro BulletFlexible moving policy
      Cons
      • Con BulletLimited customer service hours
      • Con BulletExtremely high prices for no-contract option

      Why we recommend Mountain Stream Technologies

      Home security customers are increasingly looking for customizable services. With Mountain Stream Technologies, you can choose between equipment options and three different monitoring prices.

      Price

      Here’s how Mountain Stream Technologies breaks down its pricing:

      • No contract: $49.95 per month
      • One-year contract: $37.95 per month
      • Three-year contract: $29.90 per month
      Every monitoring option requires a $15 installation fee.

      Pricewise, the three-year contract is the best deal—especially since Mountain Stream Technologies has a flexible moving policy.

      Equipment

      Mountain Stream Technologies doesn’t do packages, preferring instead to customize 100% to the customer’s home. That can be tricky if you want pricing information before you take the more serious step of scheduling an appointment.

      The equipment is from Qolsys, 2GIG, and DSC.

      Customer service

      Like Reliable Home Security, the Mountain Stream Technologies core customer service hours are your standard weekday, eight-to-five deal. Unlike Reliable Home Security, reps are also available on Saturdays “by appointment only.” We interpret that to mean that they can come to your place and give you an equipment estimate on a Saturday but nothing else.

      In terms of customer communication, we received an extremely helpful email from Mountain Stream Technologies. It even included an apology for the sparse nature of the website.

      Moving with Mountain Stream Technologies
      Our Experience

      We asked if the company allows customers to buy out contracts, take their systems with them, or resell to their homes’ buyers. The Mountain Stream rep said through email that the company does all of those things. “We are very easygoing and enjoy working with our customers,” he explained.

      ASecureLife’s recommendation: If you want your home security your way, we suggest Mountain Stream Technologies.

      >>View Website


      Colorado Complete Security: Most flexible moving policy

      With Colorado Complete Security, when you move, you can take your security system or leave it.

      Colorado Complete Security
      Plans starting at 
      $35.99
      /mo.

        Colorado Complete Security pros and cons

        Pros
        • Pro BulletFlexible moving policy
        • Pro BulletHelpful website
        Cons
        • Con BulletContract required
        • Con BulletLimited customer service hours

        Why we recommend Colorado Complete Security

        We really liked the moving policy at Mountain Stream Technologies, but Colorado Complete Security’s policy is even better. You can take your system out of state and still get it monitored by this company.

        Price

        Colorado Complete Security’s pricing structure is a little confusing.

        • One-year contract: $35.99 per month.
        • Three-year contract: $40.99 per month.
        • Five-year contract: $37.95 per month.

        Usually, the monthly price goes down with extended contracts. That’s not the case here. With Colorado Complete Security, when you choose a longer contract, you get more equipment, like a system keychain remote. So if you have a larger home, you might have to get three or five years of service, which is a pain.

        With a one-year contract, you’re on the hook for buying all equipment up front. You’ll also pay a $99 installation fee for any contract length.

        Equipment

        The one-year contract package is completely customizable, and you can add additional equipment to both the three- and five-year contract packages. It’s unclear whether you’ll pay more if you choose to customize. But it looks like, at a minimum, you get the following:

        • A control panel
        • A motion detector
        • Three door/window sensors

        Your equipment will come from Alarm.com, DSC, or Honeywell.

        Customer service

        Our customer service experience with Colorado Complete Security was so-so. The company never answered the email we sent, so we had to find a time to call during the ultra-inconvenient business-hours timeframe.

        The moving policy, on the other hand? Impressive. With Colorado Complete Security, you can buy out your contract. You can sell your contract to the new homeowner. The brand will move the equipment for you within Colorado. Or, if you’re going out of state, you can move it yourself and then have Colorado Complete Security resume monitoring from afar.

        ASecureLife’s recommendation: Colorado Complete Security’s moving policy is a dream for military personnel and other transient individuals.

        >>View Website


        Colorado Springs Alarm: Best monitoring price

        Colorado Springs Alarm charges just $25 a month for professional alarm monitoring.

        Colorado Springs Alarm
        Plans starting at 
        $25.00
        /mo.

          Colorado Springs Alarm pros and cons

          Pros
          • Pro BulletGood monitoring price
          • Pro BulletDIY services
          Cons
          • Con BulletContract required
          • Con BulletLimited customer service hours
          • Con BulletConfusing website
          • Con BulletApp fee

          Why we recommend Colorado Springs Alarm

          Price is top of mind for many customers, and Colorado Springs Alarm is about $5 cheaper than other local services for monitoring alone. The company also does DIY systems.

          Price

          With Colorado Springs Alarm, you pay a flat fee of $25 a month for professional monitoring. To offset the low cost, though, the company does two things:

          • Requires quarterly payments rather than monthly ones. You still pay $25 a month, but you have to pay it in three-month installments of $75.
          • Charges for the mobile app. The explanation of the apps we received was a tad confusing. Our understanding is that you pay $10.00 a month for local control through an app and an extra $4.75 a month for remote control.
          With Colorado Springs Alarm, you pay a flat fee of $25 a month for professional monitoring.

          Overall, if you want the app, the service becomes costly. Contracts are 36 months long, so you’ll pay these prices for a while. But if the mobile app isn't a big deal to you, then this is a fabulous deal.

          Equipment

          Colorado Springs Alarm has customizable package options. Its equipment comes from DSC, 2GIG, Honeywell, GE, Alarm.com, and others, according to the brand rep.

          Customer service

          Like Colorado Complete Security, Colorado Springs Alarm’s customer service was average. The customer service hours are also average: eight to five, Monday through Friday. And the moving policy’s meh: you have to buy out 80% of your remaining contract time. So if, for example, you had nine months and $225 left on your contract, you’d pay $180 to close out your account.

          We’re impressed with the DIY option. The DIY setup requires an activation fee in addition to monthly monitoring costs. But it’s unclear if you can buy equipment from Colorado Complete Security or need to provide it yourself. Likewise, it’s unclear whether there are restrictions on the systems that can be monitored.

          ASecureLife’s recommendation: If you want basic monitoring only, you’ll pay about $5 less a month than typical prices with Colorado Springs Alarm.

          >>View Website


          Sight Sound & Security: Best customer service

          Sight Sound & Security has the best customer service of the companies we spoke with in Colorado Springs.

          Sight Sound & Security
          Plans starting at 
          $38.95
          /mo.

            Sight Sound & Security pros and cons

            Pros
            • Pro BulletExcellent customer service
            • Pro Bullet24/7 customer service
            Cons
            • Con BulletContract required
            • Con BulletUnclear moving policy

            Why we recommend Sight Sound & Security

            Sight Sound & Security’s rep was the most polite and helpful we spoke with. Even better, this company has 24/7 phone hours at its Colorado Springs location.

            Price

            Sight Sound & Security (also known as Sight Sound and Security) prefers radio-based security systems, which cost $38.95 each month to monitor. And, if you choose to add a video doorbell camera to your system, you’ll pay an additional $3 on top of that.

            Your contract with Sight Sound & Security lasts a standard three years.

            Equipment

            The website’s focus on appointment indicates that Sight Sound & Security customizes its systems to fit your home. Its equipment comes primarily from Alarm.com.

            Customer service

            Sight Sound & Security was a breath of fresh air in the customer service department. After taking a sound verbal beating from over a quarter of the companies we spoke with, it was nice to speak with someone who wanted to answer our questions.

            As a bonus, while the Sight Sound & Security website says its reps are available “by appointment only,” a quick look at the Colorado Springs location shows it has 24/7 phone service. With such convenient hours, you can call while you’re watching a college hockey game or preparing a juicy elk steak.

            The only beef we have with Sight Sound & Security’s customer service is that the brand has a clear policy for moving within the state but doesn’t seem to have one for moving out of the state. But if you do move within Colorado, it’s easy enough. You just have to switch the address registered with the company.

            ASecureLife’s recommendation: For polite reps and 24/7 customer service, try Sight Sound & Security.

            >>View Website


            How we chose

            We started by selecting 20 home security companies from Yelp.com, Angie’s List, and Google reviews. We then dug into their websites, emailed, and called them to get more info.

            We eliminated a couple companies for doing surveillance only and a couple more for not offering residential security. But to our surprise, this was the first time we had to eliminate almost half our potential companies for either ignoring us or flat out refusing to speak with us.


            Other brands we considered

            We didn’t have the best customer service experience with home security in the Springs, leaving us with limited companies we’d consider recommending. Apart from our top five, we’ll mention just three others with potential.

            Other brands we considered
            Rush Security & Alarm

            Safe Systems

            What we liked

            Safe Systems has been around since 1982. The rep, Chris, sent us a detailed email with the answers to all of our questions. And even though the official customer service hours are just average business hours, he encouraged us to reach out 24/7.

            What we didn’t like

            Safe System’s more expensive than the usual price in the Springs, coming in at $44.95 a month for a five-year contract. Wi-Fi-based monitoring costs extra, and there’s no contact info on the site besides the phone number. To get ahold of Chris, we had to use a contact link from the Better Business Bureau.

            Rush Security & Alarm

            What we liked
            Rush Security & Alarm (or Security and Alarm) is open on Saturdays and Sundays, not just during the week. The price is $34.99 a month for monitoring, which isn’t terrible.
            What we didn’t like

            The response to our email was halfhearted, with hardly any of the info we requested. It also seemed like it was written in a hurry, putting the “rush” in Rush Security & Alarm. This haphazard approach isn’t the best customer treatment.

            BEX Security

            What we liked

            BEX Security doesn’t require contracts. Located in Peyton, this company charges $34.99 for monitoring, just like Rush Security & Alarm.

            What we didn’t like

            There’s hardly any info on the BEX Security website and no way to get the basics without calling. Even when we reached out through Facebook, the rep requested we move to the phone.

            Other local home security systems


            Colorado Springs FAQ

            Is Colorado Springs safe?

            You live in the Springs, but did you know it has a crime index of 11?² By that measurement, both New York City³ and Las Vegas⁴ are safer places to live than Colorado Springs.

            New York City and Las Vegas are safer places to live than Colorado Springs.

            We’re not saying you should steal a hot air balloon and leave the Springs behind. The high crime rate just suggests that a bit of the Wild West lives on in this city. With that in mind, be cautious. A home security system is an important starting point, but it’s not the end-all-be-all for personal safety.

            One caveat here: despite its reputation as a less-than-safe city, the Springs is home to one of the most secure campuses in the US. So parents, don’t be afraid to send your students to the University of Colorado. The school is a safe place.

            Do I need an alarm permit in Colorado?

            You certainly do. You’ll pay $24 annually for a Colorado alarm permit unless you’re a senior over age 65. Then you’ll pay just $12.⁵

            Luckily, your alarm permit is your home security company’s responsibility. The company’s required to collect the fee from you and send in your application.⁶

            Do I need cameras?

            Camera systems aren’t a must-have for everyone. Whether you need one depends largely on what kind of home you live in, where you live, who you live with, and your tastes.

            For instance, if you have a teen who’s prone to sneaking out, you may want some outdoor cameras to catch them in the act. Or if you’ve had packages stolen from your porch, video doorbell cameras are just the ticket. You could even try fake security cameras in some circumstances.

            Can I get a discount on my homeowners insurance for having home security?

            Discounts are one of the benefits of home security. It’s entirely possible that with a home security system, you’ll save on home insurance.

            But before you count on savings for a night out at China Town, check with your insurance provider for home security guidelines. Your provider might have a preferred service for you to use.

            What DIY systems can I get in the Springs?

            Local DIY systems are rare. See our review for Colorado Springs Alarm, which offers the first local DIY system we’ve found.


            Our recommendation

            Here’s what we’re recommending in Colorado Springs home security:

            If you’re renting in the Springs, check out our best security systems for renters. Or, if a national security brand like Frontpoint or ADT Home Security would make you feel safer, take a look at our best home security systems review.


            Sources:

            1. Neighborhood Scout, “Colorado Springs, Co Crime Rates
            2. Neighborhood Scout, “Colorado Springs, Co Crime Rates
            3. Neighborhood Scout, “Las Vegas, NV Crime Rates
            4. Neighborhood Scout, “New York, NY Crime Rates
            5. AlarmPermit.com, “Colorado Springs, Co. Alarm Permit
            6. AlarmPermit.com, “Colorado Springs, Co. Alarm Permit