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Excellent Identity Protection and Credit Monitoring in One—IdentityForce Review

Overall rating

3.875/ 5

IdentityForce offers great coverage for both identity theft and credit monitoring. If you sign up for the higher-tier package, you get thorough, frequent credit monitoring on top of identity theft protection that includes unique features like medical ID protection and customized banking alerts.

Customer service & reputation

Price

Coverage

Account access

IdentityForce offers great coverage for both identity theft and credit monitoring. If you sign up for the higher-tier package, you get thorough, frequent credit monitoring on top of identity theft protection that includes unique features like medical ID protection and customized banking alerts.

If the seemingly endless string of data breaches has made you nervous about identity theft, you aren’t alone. Many of us are looking for ways to protect our identities and finances from data thieves.

Tracking so much information on your own can be daunting. But fortunately, IdentityForce offers top-notch identity theft protection and credit monitoring. This service makes it much easier to protect yourself without spending countless hours combing through your credit report and incessantly checking online accounts.

Keep reading to find out why IdentityForce is a good choice for identity theft protection and credit monitoring.

Pros

  • Price is relatively low for so many features
  • ID protection is more thorough than competition
  • Daily credit monitoring is available from all three credit bureaus
  • Alerts are available online and through the app
  • Banking alerts can be customized to suit your goals and preferences
  • ChildWatch service is free with adult membership

Cons

  • Family plans are available only over the phone

Why we recommend IdentityForce over other companies

Exceptional coverage

IdentityForce offers more coverage than almost any other company out there, and it offers that coverage at a lower price than some companies that give you less protection. It stands out by offering extra features in addition to standard protection, such as identity theft insurance and Social Security number monitoring.

For instance, medical ID protection helps prevent fraud by making sure no one is impersonating you to use your benefits, and social media monitoring watches your accounts for abnormal and inappropriate behavior that might indicate someone has hacked into your account.

You also get customizable banking alerts so you’ll know if someone makes a big-ticket purchase from your account, and anti-keylogging software to prevent malware from recording your keystrokes as you type in order to get sensitive information like your account usernames and passwords.

Everyday practicality

While some identity theft companies are helpful in a crisis, IdentityForce is helpful for everyday life—even if your identity isn’t stolen.

For example, the company offers lost wallet protection which means IdentityForce will help you cancel credit cards and debit cards quickly so no one racks up charges in your name. It also offers a credit score simulator so you can test out hypothetical scenarios (paying off a loan early, buying a car, etc.) to see if your score goes up or down. We love that IdentityForce plans include features that could come in handy even if no one ever steals your personal information.

Full credit monitoring

Some companies that offer identity theft protection also offer limited credit monitoring, but IdentityForce gives you all the protection you’d expect from a normal credit monitoring service. For example, you get daily monitoring from all three credit bureaus, access to a credit score simulator, a credit score tracker that lets you see how your score changes each month, and customizable banking notifications.

How could IdentityForce improve?

While we’re pretty happy with IdentityForce, there’s still room for improvement.

We think customers would benefit from easier access to family plans. Other companies offer a separate plan that you can sign up for online, but IdentityForce customers who want a family plan need to call customer service.

IdentityForce pricing and plans

IdentityForce offers two packages—one with identity theft protection only, and one that adds credit monitoring. In most cases, we recommend the package that includes credit monitoring because identity thieves often misuse your information by opening credit accounts in your name.

Package NameUltra SecureUltra Secure+Credit
Learn MoreView PlansView Plans
Monthly Price$12.95/mo.$19.95/mo.
SSN Monitoring
Junk Mail Opt-Out
Lost Wallet Assistance
Identity Theft insurance
Fraud and Identity Threat Alerts
Anti-phishing and Anti-keylogging Software
Custom Bank and Credit Card Alerts
Web Scans for Personal Info (e.g., driver’s license number, email address, mother’s maiden name, etc.)
Social media monitoring
Credit monitoring from 3 bureaus
Credit reports and scores from 3 bureaus
Credit score simulator
Fraud Alert Reminder
Package Name
Learn More
Monthly Price
SSN Monitoring
Junk Mail Opt-Out
Lost Wallet Assistance
Identity Theft insurance
Fraud and Identity Threat Alerts
Anti-phishing and Anti-keylogging Software
Custom Bank and Credit Card Alerts
Web Scans for Personal Info (e.g., driver’s license number, email address, mother’s maiden name, etc.)
Social media monitoring
Credit monitoring from 3 bureaus
Credit reports and scores from 3 bureaus
Credit score simulator
Fraud Alert Reminder
Ultra Secure Ultra Secure+Credit
View Plans View Plans
$12.95/mo. $19.95/mo.

Customer reviews

We found a mix of positive and negative reviews online. People writing positive reviews often focus on good customer service experiences, IdentityForce’s long list of features, and the sense of security they feel after signing up for the service.

People who write negative reviews have complaints about browser issues (for example, having to enable cookies and turn off ad blocking for it to work), and being required to give IdentityForce account information to get banking and credit card monitoring.

Positive reviews

“I like the way IdentityForce makes me feel secure and safe with them helping me protect my identity. They provide excellent customer service and are the nicest individuals over the phone. It also has great time services for the toll-free number. They are very courteous and helpful when needed. I never get an attitude even if I ask 100 questions and they always answer back to my email. They are very professional and I trust them. IdentityForce provides me with peace of mind and the price is affordable, unlike the other identity theft companies. I wish they were well known like LifeLock because they are better. I love them. But maybe they can provide a live chat session when you have more personable questions.” – Ticia, August 2017, Consumer Affairs

“This service has 24 hour services that monitor identity theft. I was amazed at the features and insurance offered. I tried it because they offered a free trial before you have to pay. It makes me feel like I am protected around the clock and will be notified by alerts if any weird activities occur. It give me the software to see how my information is being used and access to my credit score. Also, I like that it will monitor my Social security number, bank accounts, and passwords. It is great to have these features across all of my accounts. I like that it offers up to one million dollars insurance too.” – Akesia, July 2017, Consumer Affairs

Negative reviews

“1. Your alerts are not explicit- I have to call support to figure out what the alerts mean and then they can’t answer my questions.
2. Why on earth would I give you my log-in to my credit card, banking, and mortgage companies? I am already a victim of id theft!!!! I give this information to no one. Should you not just ask for the account numbers?” – Barbra A Galen, March 2018, Trustpilot

“I have only experienced initial account set-up and this rating relates to that experience only. The system needs cookies on and ad blocking off when using Chrome browser. Nothing is said about these settings in the online documentation (at least that I could find after hours of looking when tech support was not available). You cannot get the system to allow you to complete your profile without having several (3) settings correctly set in your browser preferences. I have spent 4 hours with technical support, 1 or more hours on my own and the problem was not solved.” – Charles Guttilla, February 2018, Trustpilot

See the video below from the US Federal Trade Commission to get a better picture of how identity theft can affect your life.

Our recommendation

If you’re worried about protecting your identity and your wallet—and honestly, with so many data breaches, you should be—it’s probably time to look into identity theft protection and credit monitoring.

We recommend IdentityForce because the company offers the best value we’ve seen on the market if you want a combination of identity theft protection and credit monitoring. You get daily credit monitoring from all three credit bureaus; wide-ranging identity theft coverage; and convenient features like mobile alerts, credit score simulation, and lost wallet protection—all at an affordable monthly price.

Do you have any experience with IdentityForce or any advice to share about protecting your identity? We’d love to hear from you. Share your thoughts in the comments below.

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