We may earn money when you click our links. Learn More. X

Frontpoint vs ADT

Best easy DIY installation
Frontpoint Logo
  • Sends equipment preprogrammed for fast DIY installation
  • Has impressive customer support reputation
  • Offers shorter customer service hours than ADT

Frontpoint

4.0

Plans starting at: $34.99/mo

Best reputation
ADT Logo
  • Often offers same-day or next-day installation
  • Provides six-month trial period with money-back guarantee
  • Charges more for cellular monitoring than Frontpoint

ADT

3.9

Plans starting at: $27.99/mo.

Overview
Frontpoint and ADT are both well-respected home security companies with reputations for reliable monitoring and customer service. You won’t go wrong by picking either company.

The biggest difference between the two companies is installation. Frontpoint ships you a preprogrammed system that you install yourself whenever is convenient for you. ADT sends professionals to your home to install the system and walk you through how it works.

The biggest difference between the two companies is installation.

Neither installation option is better than the other—it comes down to what works best for you.

Below we’ll go into more details about how Frontpoint and ADT compare. We’ll look at prices, features, equipment, and customer service, and we’ll dig into installation options a bit more so you can decide which one suits you best.

Compare Frontpoint vs. ADT

FrontpointADT
Lowest monitoring cost$34.99/mo.$27.99/mo*
Installation & activation feesNone$99
Contract length36 mo. 36 mo.
Home automation ratingStandardStandard
Learn moreView plansView plans
Lowest monitoring cost
Installation & activation fees
Contract length
Home automation rating
Learn more
Frontpoint ADT
$34.99/mo. $27.99/mo*
None $99
36 mo. 36 mo.
Standard Standard
View plans View plans

Data effective 11/15/2018. Offers and availability subject to change.
*ADT’s base plan is landline monitoring only. Frontpoint’s base package provides cellular monitoring. ADT cellular monitoring plans start at $49.99 per month.

Price

Frontpoint and ADT’s prices aren’t unreasonable, but neither company is what we’d call a budget option.

Monthly monitoring

Frontpoint monitoring plans start at $34.99 and go to $49.99 per month and all come with cellular monitoring. ADT monitoring plans start at $27.99 and go to $59.99 per month, but cellular monitoring is reserved for higher-tier plans .

ASL Insider Tip

Get more for less with Frontpoint

On average, Frontpoint’s packages are a bit cheaper than ADT’s, so you can usually get more features for less money with a Frontpoint plan.

Additional fees

Frontpoint doesn’t charge additional fees. However, ADT charges $99 for professional installation.

Pros and cons

Frontpoint

Pros

  • Sends equipment preprogrammed for fast DIY installation
  • Has impressive customer support reputation

Cons

  • Offers shorter customer service hours than ADT

ADT

Pros

  • Often offers same-day or next-day installation
  • Provides six-month trial period with money-back guarantee

Cons

  • Charges more for cellular monitoring than Frontpoint

Features and equipment

Frontpoint-Equipment

Frontpoint equipment

ADT-Equipment-Image

ADT equipment

When it comes to features and equipment, Frontpoint and ADT are neck and neck. Both companies use high-end third-party equipment, both systems sync seamlessly with smart home gear, and both companies let you control your system with your phone if you have a higher-tier plan.

Frontpoint and ADT offer similar equipment choices. Some of it is even manufactured by the same company (Alarm.com). At the moment Frontpoint offers a few more cameras than ADT, but aside from that you’ll get the same kind of equipment options with either company.

Customer service

Frontpoint and ADT both provide customer support you can count on. Frontpoint doesn’t have quite as much availability as ADT, but it has a reputation for outstanding, friendly representatives.

  • Frontpoint customer service availability: Mon.–Fri. 8 a.m.–11 p.m. EST, Sat.–Sun. 10 a.m.–7 p.m. EST, phone or email to request phone call
  • ADT customer service availability: 24/7, phone, live chat, and email

Aside from availability, the main differences between Frontpoint and ADT’s customer service are installation, cancellation policies, and trial periods.

Installation

Installation is the biggest distinction between Frontpoint and ADT. Frontpoint has you install your system on your own, while ADT sends professionals.

Installation is the biggest distinction between Frontpoint and ADT. Frontpoint has you install your system on your own, while ADT sends professionals.

Frontpoint’s equipment comes preprogrammed with clear instructions to make setup easy. It shouldn’t take much longer than half an hour; some sensors use stickers so you probably won’t have to bust out your tool set. One of the main perks of DIY install is that you can put your equipment wherever you want, whenever you want—no need to take time off work and let someone into your house.

ADT uses professional installers. Our recommended ADT provider, Protect Your Home, can often send someone to your home within 24 to 48 hours of your call. The installers will go through your home and make custom recommendations, install the equipment you choose, and help you figure out how it works.

Cancellation policies

Frontpoint and ADT both require 36-month contracts, but ADT’s cancellation policy is more lenient. If you cancel early, ADT requires you to pay 75% of the remaining balance while Frontpoint requires 80%.

Trial period

ADT has the entire industry beat with its six-month trial period. By comparison, Frontpoint’s trial period is 30 days, which is standard across the industry.

Our recommendation

ASL Insider Tip

In most cases we’d give Frontpoint an edge over ADT because Frontpoint’s full-featured plans cost less than ADT’s. But aside from the small price difference, installation is the biggest distinction, and it’s really a matter of personal preference.

If you prefer DIY install installation, we recommend Frontpoint. To learn more about Frontpoint’s plans, read our full Frontpoint review.

Best for DIY installation

If you’d like fast, professional installation and a long trial period, ADT’s your best bet. If you want to read more about your options, check out our full ADT review.

Best for professional installation

Was this article helpful?

Thank you for your feedback!

Tell us how we can make your experience better next time.

Back to Top

We use cookies to enhance your website experience. By continuing to use our site you agree to the use of cookies in accordance with our policy. Click for more information to find out what cookies we use, what they do and how you can disable them.