IdentityForce vs LifeLock: Which is Better?

ASecureLife.com’s pick
IdentityForce
Plans starting from 
$17.95
/mo.
Pro Bullet Medical record protection
Pro Bullet Credit score simulator
Con Bullet Family plan available only over the phone
Runner-Up
LifeLock
Plans starting from 
$9.99
/mo.
Pro Bullet Norton Security software for 5 devices
Pro Bullet Retirement/investment account monitoring
Con Bullet Annual credit reports only

This site receives a commission from Symantec for Norton and/or LifeLock purchases made through links in this article.

Overview

IdentityForce and LifeLock are two of the biggest names in identity theft protection services, but is one really better than the other? We think so. IdentityForce offers the best identity protection with more features—such as payday loan monitoring, medical record protection, and a credit score simulator—than any of the competition, including LifeLock.

IdentityForce offers the best identity protection with more features—such as payday loan monitoring, medical record protection, and a credit score simulator—than any of the competition, including LifeLock.

IdentityForce also has better credit monitoring and credit reports from all three bureaus, making it our top pick for both identity theft protection and credit monitoring over LifeLock.

>>Learn more about IdentityForce’s plans to find the right one for you.

Editor's note:
Remember

The prices in this review reflect prices before promotions. IdentityForce offers promotional prices of $12.95 and $19.95 a month to ASecureLife users when you click on our links.

Compare IdentityForce vs. LifeLock

Data effective 5/15/2019. Offers and availability subject to change.

*Prices effective for the first year of service only.

SPECIAL OFFER: IdentityForce Discount
Protip

IdentityForce is offering discounts on its identity theft and credit monitoring plans to ASecureLife readers - up to 50% off monthly plans with some packages.

View Offer


Price

IdentityForce has the best value for the price. IdentityForce offers two plans: UltraSecure for $17.95 per month and UltraSecure+Credit for $23.99 per month. The difference between the two is the addition of credit monitoring, which rounds out the coverage and gives you more security. Compared to other companies, IdentityForce isn’t the most expensive by any stretch, and the services are more comprehensive.

LifeLock has more options to fit more budgets, but only the most expensive plan offers the full range of identity* and credit protection† services. There are three service levels: Standard for $9.99 per month, Advantage for $19.99 per month, and Ultimate Plus for $29.99 per month. These prices are pretty average across the industry, but they go up after one year.

When it comes to cost, IdentityForce gives you more coverage for your money—one of the biggest reasons we prefer it.


Identity protection features

IdentityForce also has a mail list removal feature that lets you take yourself off mailing lists. Identity thieves look for preapproved credit card offers as an easy way to steal information and money, and this is a great way to prevent that.

IdentityForce also has a “Delete Now” feature that sends requests to data-gathering sites to remove your personal information—another step you can take to reduce what identity thieves can find out about you.

Family identity theft protection

IdentityForce and LifeLock approach family plans differently. Each IdentityForce plan has a family option for two adults and an unlimited number of children—but you have to call and talk to a representative to sign up, which is disappointing. Prices are $24.99 per month for UltraSecure and $35.99 per month for UltraSecure+Credit, which is comparable to companies like Identity Guard.

LifeLock lets you add a child to any existing adult subscription for $5.99 per month for each child, which gets pricey if you have a large family. There are also no family plans for multiple adults—each person over 18 needs their own full-priced subscription.

For large families or even for just two adults, IdentityForce has the better price, especially for the coverage you get.

Antivirus software

Each LifeLock plan comes with a subscription for Norton Security software on up to five devices. Norton defends against spyware, malware, viruses, phishing, and other online attacks—we’re big fans of that extra layer of preventive security.

IdentityForce gives customers antiphishing and antikeylogging software to protect PCs (not Macs) from those specific kinds of attacks. It’s not comprehensive but is meant to be supplemental.

As far as antivirus software goes, LifeLock gives you a full Norton subscription with multiple layers of protection, whereas IdentityForce’s software is meant only to support other antivirus programs.


Credit monitoring

Both IdentityForce and LifeLock offer credit monitoring, but IdentityForce has some of the most thorough services we’ve seen. IdentityForce’s UltraSecure+Credit plan monitors all three credit bureaus daily and gives you quarterly credit reports and scores from all three bureaus.

It also has a credit score simulator, which very few identity protection services offer, so you can get an idea of how something like buying a car could affect your credit score before you sign on the dotted line.

LifeLock offers credit monitoring with each of its plans, but only the top-tier Ultimate Plus plan monitors all three credit bureaus. You get annual credit reports from all three bureaus, which you’re legally entitled to anyway, so this isn’t exactly a bonus. And you get a credit score from one bureau only. Overall, we’re not all that impressed with these offerings.

With credit reports, credit scores, and daily monitoring from all three credit bureaus, IdentityForce is the clear leader in this category.

>>Learn more: For more credit monitoring options, check out our recommendations for credit monitoring services.


What customers are saying

A lot of IdentityForce’s positive reviews talk about the wide range of services it offers. Almost all the negative reviews relate to frustrating experiences navigating the website, signing up, or canceling an account. A handful of reviewers were also disappointed by a lack of alerts.

LifeLock has positive feedback from consumers who like the services and support but negative feedback regarding the price jump after the first year, poor customer service, and a difficult cancellation process.

Both IdentityForce and LifeLock have 24/7 customer service available over the phone, though just IdentityForce has email and live chat options too. We love the varied ways of getting in touch with IdentityForce, and we’d like to see LifeLock up its customer service options.


Our recommendation

While both IdentityForce and LifeLock offer identity theft protection and credit monitoring, IdentityForce is our top recommended company.

If you’re looking for comprehensive identity theft protection and credit monitoring, go with IdentityForce.

IdentityForce monitors a full range of personal and medical information, financial accounts, and credit history. Plus, with a mail list removal feature, anti-phishing software, a credit score simulator, and family plan options, it gives you more coverage and services than any other company. Read more about it in our full review.

>>View IdentityForce plans

If antivirus software is a priority, we recommend LifeLock.

Each LifeLock plan comes with a Norton Security subscription, which is LifeLock’s standout feature. You can learn more in our full review.

>>View LifeLock plans


†The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

*No one can prevent all identity theft.