Home Security Options in Memphis (Besides ADT)

Best Overall
HSI Security Services LLC
Starting at 
$19.89
/mo.
Pro Bullet No contracts
Pro Bullet 24/7 customer service
Con Bullet Memphis area service only
Best for Landline
Fifteen Alarms
Starting at 
$15.00
/mo.
Pro Bullet No contracts
Pro Bullet Cheap landline monitoring
Con Bullet Limited customer service hours
Best for Home Builders
NovaTech Security & Multimedia
Starting at 
$27.99
/mo.
Pro Bullet Saturday customer service hours
Pro Bullet Existing system monitoring or upgrade
Con Bullet Mainly does newly built homes
Most Responsive
Mautz Security, Inc.
Starting at 
$22.00
/mo.
Pro Bullet Low starting price
Pro Bullet Helpful customer service rep
Con Bullet $250 minimum installation fee
Best for Long Term
Alarm Services Group
Starting at 
$59.99
/mo.
Pro Bullet Extremely customizable
Con Bullet Limited customer service hours
Con Bullet Expensive
Data effective 01/07/2020. Offers and availability subject to change.

This is a local home security page. If you’re looking for big-box security, such as ADT or SimpliSafe, this isn’t for you. Check out our best home security systems instead.

Overview
Memphis is one of the most musical cities in the US. But you know what sound it could use more of? The wail of home alarm systems.

Don’t get us wrong: we’re not saying we want a higher Memphis crime rate. We’d just like to see more home security systems to protect Memphians and their property. We researched and reached out to some of Memphis’s finest local home security companies, and we have five recommendations for you and your neighbors.

Most infamous heist in Memphis
Case Study

Two men celebrated Thanksgiving 1983 by robbing millions from a Memphis Wells Fargo. They must have gotten their holidays mixed up because they wore Mardi Gras masks throughout the heist.¹

Learn More

Best home security in Memphis


Compare Memphis home security

Data effective 01/07/2019. Offers and availability subject to change.

Local vs. national security systems

A local security system’s not the same as a national one. There are both pros and cons.

Contracts

Contracts are big with big-name security companies. You’re just as likely (sometimes more likely) to find a no-contract deal with a local home security company, which we find refreshing. No contracts make home security more attainable since most contracts require a commitment to one place for an extended period.

Customization

Many local security businesses offer more customization than national alarm systems, especially compared to DIY services. Some Memphis companies even offer 100% customization.

Customer service

When reviewing companies, we carefully gauge their willingness to be helpful. This time around, we received an aggressive email from a Memphis home security company when we asked for basic home security information.

Putting up with this is part of our job, but we worry that strident reps might treat inquisitive customers like the hound dog from the titular song. Customer support is critical to a long-term commitment like home security, so we've included companies on our list that do that well.

Check out our top ten national home security systems.

Best Home Security Systems
Frontpoint
Best Value
Our rating:
4.5 out of 5 stars4.5
SimpliSafe
Most Flexible
Our rating:
4.3 out of 5 stars4.3
Vivint
Best High-End System
Our rating:
4.2 out of 5 stars4.2
Ring
Best DIY
Our rating:
4.2 out of 5 stars4.2
ADT
Most Experienced
Our rating:
3.7 out of 5 stars3.7
Most Memphis companies offer service outside of standard business hours.
Customer service availability

Most national home security companies offer 24/7 service. While we found only two companies in Memphis with those hours, we were happy to see that most offer service outside of standard business hours. Frustratingly, those weren’t always the companies with the best offers.

Online help

Getting online help through email or other written communication is hit and miss with Memphis’s security companies. Many customers won’t have time to speak on the phone, especially since ordering services online is increasingly popular. Voice-oriented communication also excludes some customers with disabilities, such as those who have a hard time hearing or speaking.

Adding written help will bring local services more in line with the direction in which national security companies are moving.


HSI Security Services LLC: Best overall

HSI Security Services LLC
Plans starting at 
$19.89
/mo.

    HSI Security Services LLC has low prices, no contracts, and 24/7 customer service hours.

    HSI Security Services pros and cons

    Pros
    • Pro BulletNo contracts
    • Pro Bullet24/7 customer service hours
    • Pro BulletLow starter price
    • Pro BulletFinancing available
    Cons
    • Con BulletMemphis area service only

    Why we recommend HSI Security Services

    We’re practically drooling over HSI Security Services’ offerings. $19.89 is a fantastic starting price for home security services—especially when you’re not signing a contract. And with the 24/7 customer service, HSI Security Security Services is a no-brainer for our Memphis top pick.

    Price

    Like we said, $19.89 is a dream price. Of course, this is the estimated starting price, so depending on what you need, it could go up. But $30 a month is standard in most areas, so you essentially have $10 of wiggle room before you hit market price.

    Also, HSI Security Services advertises financing on its website, so you could potentially strike a deal at a price that works for you.

    Equipment

    HSI Security Services uses Alarm.com and 2GIG. It seems to lean most heavily on Alarm.com equipment and apps, but we’re not complaining. Alarm.com’s a trustworthy manufacturer.

    The company also offers smart home integration using products such as Skybell doorbells, Google homes, Amazon Echos, Apple Watches, and Apple TVs.

    Customer service

    Again, 24/7 customer service is where it’s at. You can call HSI Security Services at any time: during a late night at the disco, before your early-morning run, while eating a big bowl of jambalaya. Sadly, your luck won’t be as good with email. We sent a message and waited a week. No response.

    You can call HSI Security Services at any time.

    One last note: you can’t keep HSI Security Services monitoring if you move outside of the Memphis area. Other local home security companies we’ve spoken with allow you to move anywhere within the state or sometimes even the country. Not HSI Security Services. It’s stay in Memphis or so long.

    ASecureLife’s recommendation: Go to HSI Security Services LLC for the best possible Memphis home security experience of low prices, no contracts, and available customer service.

    >>Shop Now


    Fifteen Alarms: Best for landline

    Fifteen Alarms
    Plans starting at 
    $15.00
    /mo.

      If you need or want landline service, Fifteen Alarms has a killer deal.

      Fifteen Alarms pros and cons

      Pros
      • Pro BulletNo contracts
      • Pro BulletCheap landline monitoring
      • Pro BulletHelpful website
      Cons
      • Con Bullet$10 price jump for cellular
      • Con BulletLimited customer service hours

      Why we recommend Fifteen Alarms

      Sure, landline’s on its way out, but it's not dead yet. If your home has chancy reception or if you (or your parents or grandparents) keep a landline for old time’s sake, you can pay a super-low price for landline monitoring with Fifteen Alarms.

      Price

      Paying $15 for landline monitoring services is an absolute steal. You can also pay $25 for cellular monitoring. That’s significantly more compared to the landline price, but in the market, it’s still quite good.

      Equipment

      Honeywell and Uplink are the major security equipment brands used at Fifteen Alarms. We’re not as familiar with Uplink, but we know Honeywell.

      Fifteen Alarms also uses Ring video doorbells.

      Customer service

      Fifteen Alarms offers service from 8:00 a.m. to 5:00 p.m. (CT). That’s inconvenient for most working folks (notable exceptions being the Peabody duckmaster and those who work 9 to 4 at Graceland). You can find a lot of helpful info on the website, though, so best-case scenario, you’ll call for purchasing purposes only.

      ASecureLife’s recommendation: Fifteen Alarms has the best landline monitoring price in town.

      >>Shop Now


      NovaTech Security & Multimedia: Best for home builders

      NovaTech Security & Multimedia
      Plans starting at 
      $27.99
      /mo.

        NovaTech Security & Multimedia mainly serves up systems for new homes, but it will use preexisting equipment if you have it.

        NovaTech pros and cons

        Pros
        • Pro BulletSaturday customer service hours
        • Pro BulletHelpful customer service rep
        • Pro BulletExisting system monitoring or upgrade
        Cons
        • Con BulletContract required
        • Con BulletMainly does newly built homes

        Why we recommend NovaTech

        NovaTech’s a good pick for the new-home builder. You can get a new system installed right in your home. Or, if you have an existing system from a previous home that you’re bringing along, you can get professional monitoring or an upgrade.

        Price

        We’d say that $27.99’s not a bad monitoring price; it’s ADT Home Security’s price for landline alone. You do have to sign a 24-month contract, though. So if you’re planning to go anywhere in the next two years, you’d be better off with HSI Security Services or Fifteen Alarms.

        Equipment

        It’s clear from the website that NovaTech uses Alarm.com equipment frequently, if not exclusively.

        Customer service

        We like that NovaTech has long Saturday hours, 7:00 a.m. to 5:00 p.m. (CT). That way, if you can’t call in during the weekday, you have another option.

        We also thought NovaTech’s rep was one of the friendliest we spoke to. He was honest about NovaTech’s services, even suggesting another company he thought might be more competitive.

        ASecureLife’s recommendation: New-home builders should check out NovaTech Security & Multimedia.

        >>Shop Now


        Mautz Security, Inc.: Most responsive customer service

        NovaTech Security & Multimedia
        Plans starting at 
        $22.00
        /mo.

          Mautz Security, Inc. has the most responsive customer service we encountered.

          Mautz Security pros and cons

          Pros
          • Pro BulletLow starting price
          • Pro BulletEmergency services line
          • Pro BulletHelpful customer service rep
          Cons
          • Con BulletContract required
          • Con BulletLimited customer service hours
          • Con Bullet$250 minimum installation fee
          • Con BulletUnhelpful website

          Why we recommend Mautz Security

          Mautz Security is one of the only security companies we’ve ever encountered that responded to our email inquiries promptly and with lots of useful info. Couple that with the low monitoring price and 24/7 emergency line, and you’ve got a company worth trying.

          Mississippi monitoring
          Protip

          If you’re a Memphis transplant, you might wonder why we’d recommend a Mississippi-based company for Memphis. Memphis is right on Tennessee’s border, putting it close to cities in Mississippi, Arkansas, and Missouri. Olive Branch, where Mautz Security’s based, is about a half-hour drive from Memphis.

          Price

          In the home security industry, $22’s a low price to start monitoring. The cost goes up depending on the equipment added to the customized services. You’ll also pay a minimum of $250 for installation and, depending on the level of integration you want, you may have to pay extra to use an Alarm.com app.

          You’ll pay a minimum of $250 for Mautz Security installation.
          Equipment

          Mautz Security uses a lot of brands, according to the rep. But its two favorites are Honeywell and 2GIG.

          If you’re looking for integration with smart home devices, you also have options to include lights, thermostats, and locks, for starters.

          Customer service

          Mautz Security’s customer service hours line up with standard business hours. Because the Mautz Security rep was so responsive to our email, we suggest sending a message at your convenience.

          If you choose to call, you might have to cram the time into your schedule at an inconvenient moment, like during lunch, when you should be eating a chicken tender sandwich at Dyer’s Burgers. Unless you have an emergency, in which case you should try Mautz Security’s emergency 24/7 line.

          Just know that the Mautz Security website is bare bones and unlikely to answer your questions.

          ASecureLife’s recommendation: If you like responsive customer service, Mautz Security, Inc. could be a perfect fit.

          >>Shop Now


          Alarm Services Group: Best for long-term commitment

          Alarm Services Group
          Plans starting at 
          $59.99
          /mo.

            Alarm Services Group suits those who plan to stay in their current home for a while.

            Alarm Services Group pros and cons

            Pros
            • Pro BulletExtremely customizable
            Cons
            • Con BulletContract required
            • Con BulletLimited customer service hours
            • Con BulletExpensive

            Why we recommend Alarm Services Group

            Alarm Services Group caters to a specific group of people. These people plan to stay in or at least own their home for the next five years. They want systems customized to a T, and they don’t shy at the thought of spending more than double the monitoring price of other local systems.

            If any of these resonate with you, then congrats! You’re the ideal Alarm Services Group customer.

            Price

            The thought of paying $59.99 a month for monitoring makes us want to sing the blues. But not everyone feels that way. Alarm Services Group’s completely customizable systems are a draw and may be worth the price to some.

            Just remember that you’ll be locked into a five-year contract. There’s nothing wrong with that if you’re planning to stay in the area for the next five years. But if you aren’t, it could be a major problem down the road.

            Equipment

            Alarm Services Group uses several reputable brands:

            • Alarm.com
            • 2GIG
            • DSC
            • GE
            • Honeywell
            Customer service

            Alarm Services Group’s customer service hours are as limited as Mautz Security’s, but Alarm Services Group doesn’t have an emergency line. So if you need to get ahold of the customer service department in an emergency . . . you can’t. That’s a major miss since alarm companies are supposed to be there for folks in emergencies.

            ASecureLife’s recommendation: Alarm Services Group’s offerings are best for long-term use.

            >>Shop Now


            How we chose

            We looked at Google recommendations, Yelp, and Angie’s List to identify the most recommended Memphis home security companies. We then called and emailed to gather as much information about each company as possible. Some of the most-recommended companies were no longer in business or weren’t close enough to Memphis to be included.


            Other brands we considered

            Here are some brands we looked at that didn’t make the top five.

            Other brands we considered
            All Around Security, LLC
            Frase Protection
            Nichols Fire & Security

            E.S.S.C. Inc – Electronics Security Specialists & Cabling

            E.S.S.C. Inc was a close competitor for our number five spot. Its monitoring is $27.95 a month, and like Mautz Security, it has a 24/7 emergency line. We also got a fairly prompt email response. Unfortunately, we didn’t get all the info we needed for this one to place.

            All Around Security, LLC

            All Around Security opens bright and early at 7 a.m., allowing customers to call outside of standard business hours. This Nesbit, Mississippi, company doesn’t require contracts and is about 25 minutes away from Memphis. But when we didn’t hear back, we couldn’t give All Around Security a definitive ranking.

            Frase Protection

            HSI Security Services isn’t the only Memphis company with 24/7 service. Frase Protection also offers around-the-clock availability. At least, that’s what the brand advertises. We reached out through email; no response. We sent a text and received an immediate reply but never got a return message when we inquired after prices.

            Nichols Fire & Security

            Like Alarm Services Group, Nichols does completely customized systems. It also uses a lot of different brands for its equipment, some of which we aren’t familiar with. But the customer service hours are limited, and we couldn’t get ahold of anyone.

            Other local home security systems

            * ADT authorized dealer

            Memphis FAQ

            Is Memphis a dangerous city?

            Neighborhood Scout gives Memphis a crime index of 1, meaning it’s safer than 1% of US cities.² We have to admit that’s not good. It basically means that crime’s almost as prevalent in Memphis as barbecue joints. One study even claims Memphis is the second most dangerous city in the US.³ (Our proprietary research places it as the fourth.)

            Memphis crime
            Take Note

            Most crimes in Memphis are property crimes like burglary and vandalism, not violent crimes: another incentive to get a home security system.⁴

            But that doesn’t mean Memphis is entirely unsafe. You’re less likely to experience crime around Beale Street and Mud Island.⁵ And as long as you take precautions, like not wandering around at night, you can get across the city as needed. Just be cautious, especially if you’re living alone, jogging alone, hiking alone—well, you get the picture.

            False alarms in Memphis
            Protip

            We’ve seen many US cities crack down on false alarms, and Memphis is no exception. In 2020, the city wants to levy $140 fines for second false alarms at residences and businesses.

            Learn more

            What does a home security system need in Memphis?

            A standard home security system usually comes with a control panel, a keypad, at least one motion detector, and at least one door or window sensor.

            Depending on where you live, how comfortable you feel, and what your situation is, you might want to add some extras. If there’s a lot of crime in your neighborhood, you might want to look at other precautions.

            Try a smart door lock or other access control system, or invest in a pair of home security cameras. (Video surveillance is a proven way to deter some crimes.⁶) Or you could get some security doors, just as a precaution.

            You can also add some items that aren’t security related but which can integrate with your security system. For instance, an app-controlled smart thermostat might be a good idea with Memphis’s hot summers.

            Can I get a discount on homeowners insurance with a security system?

            Yes, you often can. Your insurance provider can give you more details. Also, here’s some information on how to save on homeowners insurance.


            Our recommendation

            Let’s recap what we recommend for home security in Memphis, Tennessee.

            • HSI Security Services LLC: Try HSI Security Services for the best overall experience.
            • Fifteen Alarms: If you want landline services, Fifteen Alarms has your back.
            • NovaTech Security & Multimedia: New home builders have a convenient option in NovaTech.
            • Mautz Security, Inc.: For quick email responses, go to Mautz Security.
            • Alarm Services Group: If you’re settled down for the next five years, Alarm Services Group could work for you.

            If none of these appeals to you, try national home security brands like ADT. And whatever company you choose, enjoy your time in Memphis!


            Sources:

            1. Memphis the City Magazine, “The Heist
            2. Neighborhood Scout, “Memphis, TN Crime Rates
            3. Fox13, “Memphis Ranked Second Most Dangerous City, According to New Study
            4. Neighborhood Scout, “Memphis, TN Crime Rates
            5. Travel Safe - Abroad, “How Safe Is Memphis for Travel?
            6. Municipal Technical Advisory Service Institute for Public Service, “Is There Empirical Evidence That Surveillance Cameras Reduce Crime?