I order everything from paper towels to camera lenses online, and while I love the convenience of shopping without leaving my house, I sometimes worry about leaving packages unattended at my front door while I’m away. I might not be devastated if someone stole the paper towels, but I’d be pretty upset if they stole a $500–$1500 camera lens.
Fortunately, with a video doorbell I can monitor the view outside my door and communicate with anyone who stops by, whether they are a friend stopping by to feed my cat while I’m on a hiking trip or a thief looking for free paper towels.
Overall, I’m impressed with the Ring Video Doorbell Pro, its updated technology, and its many convenient features, but there are a few minor drawbacks some customers will want to consider before making a purchase.
- Affordable cloud storage
- 1080p video
- Customizable motion zones
- Interchangeable faceplates for customized appearance
- 5 GHz Wi-Fi support for more bandwidth
- Smartphone alerts
- No battery option
- Requires existing doorbell wiring
- No local storage
- Higher price
- May struggle in extremely cold areas
What does the Ring Pro offer ?
- Resolution: 1080p
- Field of view: 160 degrees
- Size: 4.50 in. x 1.85 in. x .80 in.
- Operating temperature: -5°F to 120°F
- Warranty: 1 year on parts, lifetime theft protection(without a plan)
What is unique about the Ring Pro?
The Ring Pro also comes with features that make it stand out from its predecessor (the Ring 720p) and other video doorbells on the market. While other doorbells have fixed zones for motion detection, the Ring Pro lets you draw your own, so you can decide exactly which areas are most important. It also comes with 5 GHz Wi-Fi support in addition to the standard 2.4 GHz. support. This means you may have an easier time getting enough bandwidth to support your device.
The Ring Pro also comes with interchangeable faceplates so you can customize its appearance. This makes it easier to make sure it looks right with your home and gives you options in the future if you repaint your home or decide you’d like a different look. The faceplates are relatively easy to swap out. There will be a small security screw at the bottom of the doorbell—after removing it you should be able to snap the faceplate off, slide the new one back on, and replace the screw. (The Ring Pro comes with the screwdriver you need to do this.)
The Ring Pro will still function with no plan, but you’ll probably want a plan with cloud storage so you can really take advantage of its features. You can choose between the Basic plan that supports just one camera and the Protect plan which supports unlimited cameras. The Protect plan would be a great option if you’re investing in other Ring security cameras to pair with your doorbell.
|Plan name||No Plan||Basic|
(Support for 1 camera)
Support for unlimited cameras
|Video & audio streaming|
|Video sharing & saving|
|Discount on future Ring.com purchases|
|Warranty||Theft protection||1-year (damage or theft)||Lifetime (damage or theft)|
(Support for 1 camera)
Support for unlimited cameras
|Theft protection||1-year (damage or theft)||Lifetime (damage or theft)|
Should I get the Ring 720p or the Ring Video Doorbell Pro?
The Ring Pro improves upon the original Ring 720p in many ways, but there are likely some customers who will still prefer the original (and cheaper) Ring 720p. Read our review of the Ring 720p here.
The Ring Pro addresses a lot of the issues that frustrated us about the Ring 720p. It has better video quality (1080p), improved Wi-Fi support, and a much sleeker, slimmer design. This design looks nicer, and because it is less bulky it is also easier to install on your home.
Although we’re happy with these improvements, there are still some benefits to choosing the less expensive Ring 720p. One major benefit is that while the Ring 720p can be hardwired to your existing doorbell, it also comes with a battery option. The battery option has significant limitations (it needs to be recharged and it doesn’t support live view), but it is slightly easier to install and may be a nice option for renters. The Ring Pro has to be hardwired to your doorbell—there is no alternative.
The Ring Pro also has a slightly smaller field of vision than the Ring 720p—160 degrees as opposed to 180. In our opinion, the higher-resolution camera and customizable motion detection make up for this small change, but some customers have been disappointed by the slightly smaller field of view.
We believe that the Ring Pro will be a significant improvement over the original Ring doorbell for most customers, but you can compare both versions below to see which one suits your needs.
|Product||Ring 720p||Ring Pro 1080p|
|View product||View on Amazon||View on Amazon|
|Wi-Fi||2.4 GHz||2.4 and 5 GHz|
|Motion detection||Predefined zones||Customizable zones|
|Live view||Only with hardwired option|
|iOS, Android & Windows 10 compatible|
If you have an older home, you may also need to make sure your transformer can provide enough power and that your internal chime is compatible.
If you’re not sure you have enough power, you can use a voltage tester (see one on Amazon) to check your current setup. If you find that you don’t have enough power, you can purchase a new transformer. Ring provides instructions online for installing the doorbell with a 16–24 VAC transformer or a plug-in transformer.
Ring has a list of chimes that will work with the Video Doorbell Pro, so you can check it to make sure your chime will work. If not, you can purchase the Ring Chime on Amazon, which will work smoothly with your Ring doorbell.
While installation could be a minor hassle, we’ve been impressed by Ring’s support and customer resources. When we contacted Ring over live chat, the representatives were friendly, quick to respond to questions, and willing to provide detailed answers. Ring also has a lot of in-depth articles that address specific situations. For example, there is an article that explains how to set up motion zones and another article that explains how to disable your in-home doorbell chime if you are interested in doing so.
In addition to these articles, Ring provides an in-depth video to walk you through the process of installing your Video Doorbell Pro.
With so many helpful resources available, we’re comfortable recommending the doorbell despite the installation process.
Overall, customer reviews of the Ring Pro have been very positive, and most customers seem to have no serious trouble installing their doorbell. However, some customers have been frustrated by the install process while others are upset that the cloud storage isn’t free.
Positive Ring Pro Reviews
The Ring Pro has been a great investment for our home. As a stay at home mom in a new neighborhood (new city and state to boot) this has given me peace of mind in answering the door, as well as monitoring what happens in my front yard. I love it so much that I purchased 2 Ring Stick Up cameras. Now I feel comfortable going camping for the weekend knowing that if anything goes on at my home, Ring will let me know. I am still toying with the motion settings, but I’m getting closer to having it set perfectly. –Stacie, Amazon Verified Purchase 3/10/2017
I was somewhat hesitant to purchase this product after reading several negative reviews on Amazon. My fears were un-founded. This product works as advertised.
I installed and configured this product with no issues. Follow the instructions and watch the videos. As far as configuration with your wireless, it is straightforward, but you need to be somewhat technical to hook it into your home wireless network.
The information that the product description does not highlight very well is the power module which requires installation. This has to be installed into the chime box. Again, the instructions for doing this are straightforward and there are videos for explanation as well.
As far as security, this product meets and exceeds my expectations. Within one product, you get both doorbell notifications as well as video monitoring. The video recording is motion-activated as well. You can control the field of view as well as the sensitivity. I have mine set to the lowest possible sensitivity because it was picking up cars driving by and neighbors in their back yard. Very nice. –G. Schwikerath, Amazon Verified Purchase 3/10/2017
Negative Ring Pro Reviews
I’m pretty technical and it took about 3 hours of effort; multiple calls to Ring customer service; and a replacement to get this working. It feels like a first-generation product. But now that it’s working it’s pretty great. You need to be sure of a few things before you buy this. First off, you’d better have at least 16volts of power going to your doorbell. Most newer homes have this but older homes may not. Second, your wifi had better work well OUTSIDE your house. I installed the RingPro with my front door open and it all worked fine. Then I finished the install, closed the door and it stopped working because the wifi signal was suddenly too weak. It took a while (and a lot of cursing) to figure out that the door was the problem. I ultimately had to intstall a wifi repeater in the foyer in order to successfully complete the install. Overall, I like the product and will likely buy another but I wish it hadn’t been so difficult.
UPDATE: After 36 hours it went offline and required 3 attempts at reconnecting to WiFi before it came back online. Minus 2 stars. One more event like this and it goes back. –Markus, Amazon Verified Purchase 3/3/2017
Most of everything starts working after fiddling and giving it time (for whatever reason). It becomes quite ineffective as soon as the trial for cloud gets over. The company is clever as you can’t opt out of the trial to see how it will be within the first 30 days effectively taking you over the return window. Without the cloud you can never watch the first few seconds before you get the alert, that additional $30 a year killed it for me. If they were like Kuna or Skybell HD with a free cloud recording time, I’d have kept the pro. The night vision range is limited to a few feet in front of the bell. Not much help for anything beyond 5ft or so.
If you do decide to purchase this, make sure where you’ll install it, to go take your phone and do a Speedtest from there to ensure speed and wifi signal is enough. You’ll only get 1080p if your wifi signal strength is strong. Again for something price @ $250, and having to pay $30 every year for cloud recording is unacceptable when all other competitors offer free recording to some extent, without the cloud recording this product is sub par @ $250. –Anish, Amazon Verified Purchase 2/17/2017
How does the Ring Video Doorbell Pro compare to other video doorbells?
The Ring Pro is one of the more expensive video doorbells on the market—both to purchase and to own. At $249, it costs about $50–$100 more than competitors like the SkyBell and the August doorbell. It is also more expensive to own than some other doorbells because customers have to pay a small fee for cloud storage.
Technology and features
Although the Ring Pro may cost more than other doorbells, the higher price may be warranted. The sleek design and interchangeable faceplates make it more visually appealing than many other doorbells on the market and the customizable motion sensors give you a level of control that you can’t get with other doorbells.
Do we recommend the Ring Pro?
The Ring Pro is certainly an improvement over its predecessor, and it is one of the best video doorbells available. We’d recommend it if you don’t already have a security system with an integrated doorbell. If you’re looking for a simple DIY way to improve the security of your home and ward off package theft, the Ring Video Doorbell Pro is an excellent option.
Have you installed a video doorbell to protect your home and deter thieves? We’d love to hear about your experiences. Share your thoughts below!