Cox Homelife is a great option for existing Cox customers looking to bundle home automation and home security into their existing package. Cox’s rates are not bad compared to other security packages offered by other cable providers, and bundling can help you save big.
Even so, Cox covers only the basics. Its starter package lets you control your home automation devices, but it doesn’t provide any real security. Cox offers 24/7 professional monitoring only with its more expensive security plan. Plus, Cox is only available in limited states across the country.
Much like its cable service provider competitors, Cox Homelife’s customer service also leaves much to be desired. Many customers complain about glitchy equipment, runarounds with customer service representatives, and hidden fees.