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2019 Top Medical Alert Necklaces

Best Overall
  • Best bang for your buck
  • 170 different service languages available

Bay Alarm Medical

4.83

Starting at $29.99

Best Price
Greatcall Logo
  • Lowest fall detection price
  • 3-day, 8-hour battery

GreatCall

4.58

Starting at $19.99

Best-Looking
MobileHelp Review
  • Nice-looking
  • Free help button included

MobileHelp

4.5

Starting at $37.95

Best Battery Life
  • Lightweight
  • 5- to 30-day battery

LifeFone

4.5

Starting at $43.95

Best Small, Lightweight Device
  • Small
  • Lightweight
  • 5-day battery

Medical Guardian

4.42

Starting at $49.95

Overview
When we ranked the best medical alert systems, we realized that there was a lot of nuance between plans. Traditional medical alert systems tend to revolve around a base station. But some brands also offer plans focused on wearable alert devices, like necklaces and bracelets or wristbands, with no base station involved.

Dig in to learn what you should look for in a medical alert necklace and what really stands out on the market. Whether you need a medical alert necklace for yourself or for a loved one, we’ll help you pick one out.

ASL Take Note

Medical alert necklaces vs. medical ID necklaces

A medical alert necklace is different from a medical ID necklace. Medical ID necklaces contain the user’s medical information, like blood type and allergies. They’re often made of stainless steel, like dog tags. Medical alert necklaces, on the other hand, are electronic devices that send emergency alerts when the user is injured. We haven’t seen medical alert necklaces that also work as medical IDs, although some medical alert brands offer ways to store your information, like Bay Alarm Medical’s Vial of Life.

Compare medical alert necklaces

Medical alert deviceBay Alarm Medical 24/7 On-the-Go ProtectionGreatCall Lively Mobile Plus MobileHelp Solo LifeFone At-Home & On-the-Go GPS, Voice-In-Necklace Medical Guardian Active Guardian BlueStar SeniorTech Ranger 4G
Best forBest overallBest priceBest-lookingBest battery lifeBest small, lightweight deviceBest for veterans
Lowest monitoring price$29.95/mo.$19.99/mo.$37.95/mo.$43.95/mo.$49.95/mo.$39.95/mo.
With fall detection+$10+$15+$10+$5+$10+$0
Battery3 days3 days, 8 hours1 day30 days (5 with fall detection)5 days2 days
Two-way communication
Yes

Yes

Yes

Yes

Yes

Yes
GPS
Yes

Yes

Yes

Yes

Yes

Yes
Learn moreGet a QuoteGet a QuoteGet a QuoteGet a QuoteGet a QuoteGet a Quote
Medical alert device
Best for
Lowest monitoring price
With fall detection
Battery
Two-way communication
GPS
Learn more
Bay Alarm Medical 24/7 On-the-Go Protection GreatCall Lively Mobile Plus MobileHelp Solo LifeFone At-Home & On-the-Go GPS, Voice-In-Necklace Medical Guardian Active Guardian BlueStar SeniorTech Ranger 4G
Best overall Best price Best-looking Best battery life Best small, lightweight device Best for veterans
$29.95/mo. $19.99/mo. $37.95/mo. $43.95/mo. $49.95/mo. $39.95/mo.
+$10 +$15 +$10 +$5 +$10 +$0
3 days 3 days, 8 hours 1 day 30 days (5 with fall detection) 5 days 2 days

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes
Get a Quote Get a Quote Get a Quote Get a Quote Get a Quote Get a Quote

Data effective 08/5/2019. Offers and availability subject to change.

Bay Alarm Medical: Best overall

Best Overall

Bay Alarm Medical pros and cons

Pros

  • Best bang for your buck
  • Alternate option to carry
  • Vial of Life included
  • 3-day battery
  • 170 different service languages available

Cons

  • Bulky design
  • Not very attractive
  • AT&T coverage required in area

Why we recommend Bay Alarm Medical

All of our top medical alert necklaces have the following features:

  • No contract
  • Available fall detection
  • GPS capabilities
  • Some kind of waterproofing
  • Two-way communication
  • 24/7 response availability
  • Highly rated customer service

So what makes the Bay Alarm Medical necklace from the 24/7 On-the-Go Protection plan the top-ranked device? We think the price is excellent for what you get—and it includes a few benefits you won’t find with other necklaces.

Pricing

Bay Alarm Medical offers one of the lowest initial prices and one of the lowest costs to add fall detection devices for its medical alert necklace. At $29.95 without fall detection and $39.95 with, this plan is practically a steal.

Equipment

This medical alert necklace is a bit bulky, and it definitely looks like a medical alert device. On the other hand, it can be carried in a clip instead of being worn, making it less visible.

The plan also includes a free Vial of Life, which is a container to store your health information for emergency responders and medical professionals.

ASL Insider Tip

AT&T

Here’s one con of Bay Alarm Medical 24/7 On-the-Go Protection: if there's no AT&T reception in your area, this necklace won't work for you.

Features

The necklace has a battery that lasts for three days. That’s on the high side for standard, hub-based medical alert systems—but it’s on the low side compared to some other leading brands’ necklaces.

Bay Alarm Medical’s customer service department speaks 170 languages. If you or your loved one feels most comfortable speaking in a non-English language, Bay Alarm Medical can probably help. Most of the other brands we reviewed focused on Spanish and didn’t talk much about other languages, so Bay Alarm Medical really hits it out of the park here.

Bay Alarm Medical customer service

If you ever have an issue with your Bay Alarm Medical alert device, you can call the brand’s tech support. Customer service representatives are available at any time.

ASecureLife’s recommendation: If you’re looking for a great medical alert necklace at a good price, this is a solid choice, especially with a language barrier.
>>Shop Bay Alarm Medical now.
>>Learn more: Read our full Bay Alarm Medical review.

GreatCall: Best price

Best Price

GreatCall pros and cons

Pros

  • Lowest fall detection price
  • Alternate options to carry or clip
  • 3-day, 8-hour battery
  • Services offered in Spanish

Cons

  • Big, clunky size
  • Up-front equipment costs

Why we recommend GreatCall

GreatCall Lively Mobile Plus has the lowest month-to-month payment. The brand also specializes in mobile devices, giving it a distinct expertise in this area.

The Lively Mobile Plus has to be purchased up front before you can buy a plan.

Pricing

The Lively Mobile Plus has to be purchased up front before you can buy a plan. It’s $49.99 for the device, but the baseline cost is $10 less than the closest competing price and the fall detection cost is $5 less than the closest competing price. That means you’ll make up for what you spent initially within three to four months.

Equipment

This necklace is big and boxy-looking. It can be carried or clipped to a belt if it doesn’t go with your outfit or if you simply don’t want to draw attention to it.

Features

This device can go for just over three days without being charged. To put that into perspective: it only has to be charged twice a week. Not bad!

The only language besides English we know that GreatCall offers is Spanish. So this one is good for English and Spanish speakers, but not for those whose first language is something else.

GreatCall customer service

To reach GreatCall customer service, call or fill out the contact form on their website. They’re reachable 24/7.

ASL Insider Tip

GreatCall or Lively Mobile

If you want to look up reviews of GreatCall, the service might be listed under either GreatCall or Lively Mobile.

ASecureLife’s recommendation: For the price-conscious individual, GreatCall Lively Mobile Plus just makes sense.
>>Get GreatCall Now

MobileHelp: Best-looking

Best-Looking

MobileHelp pros and cons

Pros

  • Nice-looking design
  • Lightweight construction
  • Free help button included
  • Services offered in Spanish and through third-party translators

Cons

  • Difficult-to-use website
  • Only 1-day battery
  • AT&T coverage required in area

Why we recommend MobileHelp

Aesthetics aren’t the most important piece of a medical alert system, but they’re something more brands should pay attention to. After all, users have to wear medical alert devices wherever they go—on vacation, at church, to the opera. It’s nice to have something that’s not a complete eyesore. MobileHelp does a nice job here of balancing form with functionality and features.

Pricing

MobileHelp’s price for the MobileHelp Solo is a little on the high side, especially since it has a lower battery life than some less-expensive competitors. With fall detection, it’s almost $50 a month.

Equipment

The MobileHelp Solo medical alert necklace has a futuristic design that reminds us of EVE from WALL-E. In a world of ugly medical devices, it really stands out—in a good way!

The package also includes a free help button that can be either carried or placed in the user’s home.

Like Bay Alarm Medical’s necklace, this device is dependent on AT&T coverage.

Features

The single day of battery life is low for a standard medical alert system as well as compared to other medical alert necklaces. Users will have to carefully plan how they’ll charge their necklace once every day or night.

MobileHelp has Spanish speakers on staff and offers more potential languages through third-party translation services. While we see pitfalls in using contractors for translation, we applaud MobileHelp for its efforts.

MobileHelp customer service

While MobileHelp’s customer service itself has great reviews, the website leaves something to be desired. It’s not intuitive to navigate, and information is scattered throughout the site instead of being grouped conveniently.

MobileHelp customer service can be reached through phone, by message, or through the mail at any time of day or night.

 

ASecureLife’s recommendation: If you like the design of the pendant and don’t mind spending a little more money, MobileHelp is right for you.
>>Learn more: Read our full MobileHelp review.
>>Shop MobileHelp Now

LifeFone: Best battery life

Best Battery Life

LifeFone pros and cons

Pros

  • Lightweight
  • Alternate option to clip
  • 5- to 30-day battery, depending on plan

Cons

  • Bulky design
  • Not clear what languages are supported

Why we recommend LifeFone

LifeFone stands out because of its long battery life. Of the 14 brands we looked at for this review, only a handful offered a similarly long-lasting battery: Medical Guardian Active Guardian, Response Now Belle, QMedic Neck Pendant, and Life Alert Mobile with GPS.

Pricing

A basic LifeFone At-Home & On-the-Go GPS, Voice-In-Necklace plan costs over $20 more than a basic Bay Alarm 24/7 On-the-Go Protection plan, putting it at a premium price. LifeFone’s long battery life makes the higher cost a little less outrageous though, especially considering that it charges only $5 to add fall detection.

Equipment

This LifeFone medical alert necklace is advertised as lightweight, but it also looks bulky, with blocky sides and a rectangular shape.

Features

The long battery life is a huge plus. Basically, for just $6 more, this device can last from five to 30 times as long as a MobileHelp necklace. In that comparison, there’s no contest. Compared to some of the other less expensive brands, you’re paying a lot for extra time.

LifeFone’s website doesn’t clearly state which or how many languages are offered, though other reviews of its products suggest anywhere from 150 to 200.

MobileHelp customer service

The LifeFone customer care team is reachable by both phone and email.

ASecureLife’s recommendation: If you’re busy and don’t have time to frequently charge a device, LifeFone just might be your top choice.
>>Learn more: Read the full LifeFone review.
>>Get LifeFone Today

Medical Guardian: Best small, lightweight device

Best Small, Lightweight Device

Medical Guardian pros and cons

Pros

  • Small device
  • Lightweight design
  • 5-day battery
  • Services offered in Spanish and through third-party translators

Cons

  • High price
  • AT&T coverage required in area
  • Difficult-to-navigate website

Why we recommend Medical Guardian

The Medical Guardian Active Guardian is a solid product that covers just about every user need. That said, it costs a lot without providing extra value.

Pricing

Medical Guardian Active Guardian’s baseline price costs more than all our other top brands’ prices with fall detection added. But you don’t get much for the extra cost. If you’re looking to scrimp and save, this isn’t for you.

Equipment

While the necklace is advertised as small and lightweight, multiple reviews complain that it’s cumbersome. Our opinion? While it may not be small and lightweight compared to a regular necklace, it’s a competitive size for a wearable medical device.

Features

The battery on this necklace lasts for five days. That’s an excellent length. A user can get away with charging the device only once or twice a week.

Like MobileHelp, Medical Guardian has Spanish- and English-speaking representatives as well as third-party translators.

Medical Guardian customer service

Medical Guardian’s website has a lot of popups, quizzes, available downloads, and other sorts of background noise. The site tries to get your contact information from you so customer service representatives can contact you directly before you buy, which is inconvenient for quick shoppers.

You can call or email Medical Guardian customer service representatives if you need help with the Active Guardian. Representatives work round the clock to provide service at all hours.

ASecureLife’s recommendation: Medical Guardian is a competitive choice if you’re looking for a well-designed necklace with a good battery life.
>>Learn more: Read our full Medical Guardian review.
>>Shop Medical Guardian Today

BlueStar SeniorTech: Best for veterans

Best for Veterans

BlueStar SeniorTech pros and cons

Pros

  • Strong community
  • Veteran discount
  • Alternate option to clip
  • 2-day battery
  • Fall detection included in baseline price

Cons

  • Bulky design
  • AT&T coverage required in area
  • Website doesn’t state if other languages are offered

Why we recommend BlueStar SeniorTech

The BlueStar SeniorTech Ranger 4G is sold by a veteran-owned company that focuses on the needs of older adults. By offering discounts to veterans and their family members, it’s built a customer base with a bonded community.

Pricing

BlueStar SeniorTech’s price is essentially the same as Bay Alarm Medical’s: $39.95 for a necklace with fall detection. While the BlueStar SeniorTech Ranger 4G doesn’t have as many features as the Bay Alarm Medical 24/7 On-the-Go Protection plan device, it’s not a bad deal.

Equipment

The necklace is a bit bulky. Luckily, it can also be clipped to a waistband or belt if the user prefers not to keep it around their neck.

Features

With a two-day battery life, the BlueStar SeniorTech Ranger 4G doesn’t live up to some of its competitors’ longevity.

BlueStar SeniorTech doesn’t say whether it offers customer service in languages besides English.

BlueStar SeniorTech customer service

All of our top medical alert necklace brands have five-star customer service. However, the BlueStar SeniorTech reviews are unique in reflecting the sense of community the customers feel. Those from veteran families often state that they like buying their devices from other veterans.

ASL Case Study

Not just for the user

One customer wrote that they contacted BlueStar SeniorTech when a young relative had a high fever. The company still sent an ambulance even though that’s not an intended medical alert use case.

BlueStar SeniorTech encourages customers to call, email, or, apparently, visit in person (if we can trust its urging to “Find us” alongside the address). Customer service representatives are available 24 hours a day, seven days a week, so you should get a response fairly quickly. Customers who can’t get what they need from the customer service team are encouraged to email the CEO, a retired rear admiral, directly.

ASecureLife’s recommendation: If you’re a veteran looking for a well-priced device, the BlueStar SeniorTech Ranger 4G is right for you.
>>Shop BlueStar SeniorTech

How we chose

We looked at pricing, equipment, features, and the overall brand experience to rate these medical alert necklaces. This meant analyzing ten different criteria for each brand.

While we started our research with brands we knew were tried and true, we also included other brands with necklaces people have been buzzing about. One of the featured brands, BlueStar SeniorTech, is a new one for us.

Other brands we considered

We considered 14 different brands with plans focused on medical alert necklaces. Necklaces from some of the best-known brands (like Alert1, Life Alert, and Philips Lifeline) just didn’t measure up compared to other necklaces.

We didn’t look at medical alert necklaces that can be used with home security systems, which is why you didn’t see brands like Vivint, Frontpoint, ADT, Link Interactive, or Cove on the list. If you could use a home security system and a medical alert necklace, you may want to look at these brands. They bundle the cost of home security with medical alert devices.

FAQ

If you have a question, we’d love to help you out.

When should I use a medical alert necklace?

Medical alert wearables are great because they’re always on you. Whether you have diabetes, osteoporosis, or any other condition that puts you at risk for falling, you don’t have to worry about falling and not being able to get help.

The only big drawback to medical alert necklaces is that the swinging of the pendant can result in more false alarms in sensitive devices. In that case, an alert bracelet might be a better route. Some plans do come with both necklaces and alert bracelets in case you’re undecided.

Should I pay more for fall detection?

Definitely. A medical alert system isn’t as useful without fall detection.

If you fall and your system doesn’t have fall detection, you’ll have to manually press the button on your device to get help. That’s not feasible with some medical conditions or if you’re injured in the fall.

What if I want my medical alert necklace to look really nice?

The MobileHelp Solo has a great design for a medical alert necklace, but it’s never going to come off as a stylish piece of jewelry. However, Alert1 does sell fancy medical alert necklaces.

ASL Take Note

Alert1 necklaces

Alert1’s pieces don’t work independently. They have to be used alongside a system that already includes a standard Alert1 medical pendant. The necklaces include designs with beads, pearls, or ribbons. And, in case you’re not an Alert1 fan, they also work with Life Alert and Philips Lifeline pendants.

Our recommendation

Any of these medical alert necklaces would bring a user peace of mind. Which one you choose depends on your or your loved one’s needs.

To recap, here’s what stands out to us in each medical alert necklace:

If you’re not sold on any of these necklaces yet, read our individual reviews for Bay Alarm Medical, MobileHelp, LifeFone, and Medical Guardian.

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