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TruthFinder Review—Find Old Friends with a Background Check

Overall rating

4/ 5

TruthFinder is one of the most accurate background check services we tested. We particularly appreciated the accurate contact information and easy-to-use interface.

The main downside of TruthFinder is the mandatory monthly membership—there’s no option to run a background check without a membership.

User experience

Price & value

Transparency

Accuracy

TruthFinder is one of the most accurate background check services we tested. We particularly appreciated the accurate contact information and easy-to-use interface.

The main downside of TruthFinder is the mandatory monthly membership—there’s no option to run a background check without a membership.

Pros

  • Mobile apps (iOS and Android)
  • Variety of search parameters
  • Unlimited background checks with membership
  • Recent contact information in reports
  • More information than competitor reports
  • Clear explanations of how information can be used

Cons

  • No option to purchase individual reports
  • No trial period
  • Unnecessary emphasis on horoscopes

It’s easy to find a background check service.

It’s harder to find one that will actually turn up what you’re looking for.

Background check services will never be perfect because they rely on public records—records that are sometimes out-of-date or inaccurate—but when we tested services out for ourselves, we found out that some companies offer much more accurate background reports than others.

We recommend TruthFinder over many other background check services. Keep reading to find out why it made it onto our list of the best background check companies.

What we like about TruthFinder

There are a few key reasons we included TruthFinder in our list of the best background check services. In particular, we liked the accurate information, easy-to-use interface, and transparent explanations of how to use background reports.

Accurate, recent contact information

We ran real background checks on people we know to find out which services provided accurate, useful information. While we can’t speak to every single scenario, TruthFinder had correct, up-to-date contact information in our tests—it turned up the correct phone number and email address without listing lots of confusing, out-of-date information.

When we ran checks on the same people using other services, we sometimes got a mix of old and new phone numbers and addresses that made it hard to know which contact information to rely on.

Easy user experience

On top of being accurate, TruthFinder background reports are also easy to digest; we had no trouble understanding the information that turned up. TruthFinder also offers mobile apps, so it’s easy to access these reports if you’re away from your computer.

Transparency

It’s illegal to use information from regular background checks to make hiring decisions or to screen tenants. TruthFinder is up front about how the information you find can be used. Some other companies are less forthcoming about the legal limitations of background check services, so we appreciate TruthFinder’s clear, direct explanations.

How TruthFinder could improve

While we like TruthFinder, it isn’t for everyone. There are a few specific things that the company could do to better serve potential customers.

  • Offer a trial membership
  • Allow users to purchase individual reports without signing up for a membership
  • Place less emphasis on horoscopes and astrological signs

How much does a background check cost?

TruthFinder charges about $28 per month for a membership. With that membership you can run as many background checks as you’d like. If you want to download a PDF of a background report, you’ll have to pay an extra $2.

What is included in a TruthFinder background report?

Background check services rely on public records, which means results will vary from one company to the next, even if you’re doing a background check on the same person.

TruthFinder background reports often include the following:

  • Phone number
  • Email address
  • Property ownership information
  • Criminal history
  • Job history
  • Education background
  • Social media accounts
  • Names of potential associates, family members, friends

What customers are saying about TruthFinder background checks

Positive reviews mention finding old friends and getting lots of detailed information. Reviewers also liked how easy the site was to use. Some negative reviewers expected data to be more accurate, and others were annoyed about all the promotional emails they got.

Positive reviews

“In using this site, I was able to locate and identify multiple long lost friends and relatives. Information given was almost completely accurate and well presented. The ease of using this site was great and able to present multiple and close identity to the person requested.” – Jon, May 2018, Consumer Affairs

“This site is definitely one of the best sites I’ve seen. It’s very useful and it helped me find what I was looking for within minutes. It was fast and secure. It gave me address, phone numbers, relatives criminal information and a whole lot more. It also answered a lot of questions and things I was wondering about. It was better than a few other sites I have been on. I will definitely be using this site again and and would recommend this site to anyone. In fact, I have recommended them to a few people I know who were looking for answers about loved ones or friends or other people they actually wanted some information about” – Marissa, October 2017, Consumer Affairs

Negative reviews

“I put my own name in and it generated a list of my family as well as a long list of people I’ve never even heard of. Some of the people that I had heard of are not my relatives. I didn’t go any further because I can’t trust the information. I wouldn’t use this site to look up information on anyone else knowing mine was so incorrect.” – Jeanne, April 2018, Consumer Affairs

“I used TruthFinder to search the web for info on myself. Some of it was relevant to me, most of it was old or inconsequential, but the most disturbing thing was all the SPAM mail I started receiving the next day. I have never gotten much spam, but now I receive about 30 – 50 spam mails a day. The annoyance is not worth the $27 I paid for minimal information.” – Capp, March 2018, Consumer Affairs

Our recommendation

TruthFinder might not be best for people who hate monthly memberships, but if you’re willing to sign up for a membership, you may like TruthFinder’s intuitive interface and detailed reports. In particular, we recommend TruthFinder if you’re trying to get in touch with someone, because it had some of the most accurate, recent contact information in our tests. Reports also included correct information about property ownership, education, and birthdates.

Have you used TruthFinder? Tell us about your experience in the comment section below!

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