Best Security Systems in San Antonio

Best Overall
Central Security
Starting at 
$19.99
/mo.
Pro Bullet 24/7 customer service
Pro Bullet 90-day cancellation policy
Best for Home Builders
Builder Systems Group
Starting at 
$29.95
/mo.
Pro Bullet No-contract option
Pro Bullet Flexible moving policy
Best Monitoring Price
Crown Electronic
Starting at 
$18.00
/mo.
Pro Bullet Low cellular price
Pro Bullet Limited customer service hours
Most Established
Intruder Alert Systems of San Antonio
Starting at 
$29.95
/mo.
Pro Bullet 35 years of experience
Pro Bullet American brand focus
Best No-Contract Option
San Antonio Alarm Company
Starting at 
$39.99
/mo.
Pro Bullet No contracts
Pro Bullet No landline option

This page is all about local home security. If you’re looking for something on a bigger scale, check out our national security brands.

Overview

San Antonians are no strangers to keeping home and family safe. While the days of the Alamo are long past, San Antonio’s safer than just 4% of US cities. There’s something to be said for fortifying against this higher-than-average crime rate.¹

National security brands like ADT Home Security or Protect America are tempting, but we suggest y’all start a little closer to home. Let’s talk about SATX’s finest local home security companies.

Best local home security in San Antonio


Compare San Antonio local home security

In 2016, 98.6% of Texan businesses were small and locally owned.² Such local businesses include a herd of home security options.

All of our recommended options are based directly in San Antonio.

Data effective 1/10/2020. Offers and availability subject to change.


Local vs. national security systems

So what does San Antonio have to offer?

Brand equipment

Local home security providers don’t usually sell proprietary equipment. They’re more likely to sell a third-party brand. That’s good because you can usually take third-party equipment with you to a different monitoring company if your first one doesn’t cut it. But it’s not so good if you want your alarm-monitoring company to be expert in and accountable for the hardware. You’ll have to go to the manufacturer for that kind of in-depth knowledge.

Customization

Customization is a major selling point for local home security. We haven’t met many local home security companies that didn’t want to tailor an offering to the customer’s needs.

Apps

You might assume that the local market’s skimpy on useful tech, but every local provider we talked to offers some kind of mobile app.

These apps let you check on your system and arm and disarm it from far away. They sometimes allow you to control your smart lights and appliances too.

If local home security doesn’t impress you, there’s always national.

Best Home Security Systems
Frontpoint
Best Value
Our rating:
4.5 out of 5 stars4.5
SimpliSafe
Most Flexible
Our rating:
4.3 out of 5 stars4.3
Vivint
Best High-End System
Our rating:
4.2 out of 5 stars4.2
Ring
Best DIY
Our rating:
4.2 out of 5 stars4.2
ADT
Most Experienced
Our rating:
3.7 out of 5 stars3.7

Smart home integration

Speaking of mobile apps, when you can control both your security system and your smart home devices from a single app, that’s ideal home automation. You can automate your home and security with devices like smart light switches and window shades.

Most of SATX’s local home security companies have this kind of automation to at least some degree.

Customer service availability

A small percentage of San Antonio’s local security services offer 24/7 assistance, a norm in the national home security market. In fact, about a third of SATX’s local security systems providers are open only during business hours. If you have a regular nine-to-five job, this gets tricky. You can’t send the spouse and kids off for a Large Super Family Fish dinner at Rudy’s while you call the customer service rep in peace. You have to find time during your workday.

Online help

Most providers of goods and services are moving away from the phone. They’re offering more convenient options for purchases and bookings. The national security scene seems to recognize this; some big brands offer online ordering now.

None of SATX’s local options let customers order online, but several of them were happy to talk with us through email. And some had pricing on their sites instead of keeping that information close to the chest.


Central Security: Best overall

With industry-level pricing, 24/7 customer service, and a no-contract option, it’s no wonder that Central Security is one of the most reasonable home security companies in the area.

Central Security
Plans starting at  
$19.99
/mo.

    Central Security pros and cons

    Pros
    • Pro BulletNo-contract option
    • Pro Bullet24/7 customer service
    • Pro BulletHelpful website
    • Pro Bullet90-day cancellation policy
    • Pro BulletMobile app included
    Cons
    • Con BulletCellular module required at a separate price

    Why we recommend Central Security

    Why wouldn’t we recommend Central Security? Our research showed very few downsides to this local security provider. What it did show was a ton of benefits across pricing, products, and customer service.

    Price

    Central Security’s alarm monitoring starts at $19.99 each month for landline or $29.99 for cellular. This is on par with the average SATX provider and better than some national companies.

    Although contracts aren’t required at Central Security, you can choose to commit to a year up front. That lowers the price to $220.00 for a year of landline or $330.00 for a year of cellular.

    Cellular module
    By The Numbers

    The first year of cellular monitoring with Central Security may be more expensive than a year of monitoring with landline. That’s because the cellular plan requires a cellular module, which costs $140. After year one, though, cellular’s an overall better deal.

    As for equipment prices, you can buy a hardwired system up front for $100. That’s extremely low for up-front security costs. And the site freely lists the cost of the auxiliary equipment you can add to the system, like extra motion detectors or door or window sensors ($20 apiece).

    Equipment

    Central Security is one of the few local SATX companies that explains their basic hardwired package up front:

    • Control box
    • Control panel
    • Keypad
    • Motion sensor
    • Siren
    • Backup battery
    • Transformer

    While Central Security also uses Honeywell, GE, Neo, and Alarm.com, the hardwired basic package appears to focus on DSC products. DSC’s a popular brand, so it’ll be easy to find another monitoring company to take on your system if you switch providers in the future.

    Customer service

    We’re impressed with Central Security’s customer service. This brand has just about everything a customer could want: 24/7 access through phone, email, and a contact form; super-friendly, professional reps; and 90 days to cancel if the service isn’t for you. No other SATX company we recommend has all of those things.

    If you move within SATX or to another city covered by Central Security, the company will move your system for free. And if you move somewhere else, well, you’ve already paid for your equipment. You can take it with you or sell it as you see fit.

    ASecureLife’s recommendation: Central Security is the best all-around option for local home security in San Antonio.

    >>View Plans


    Builder Systems Group: Best for home builders

    As the name suggests, Builder Systems Group is an especially apt choice if you’re building your own home. But the fair price and focus on home automation are still a draw even if your place is already built.

    Builder Systems Group
    Plans starting at  
    $29.95
    /mo.

      Builder Systems pros and cons

      Pros
      • Pro BulletNo-contract option
      • Pro BulletHelpful website
      • Pro BulletFlexible policy for job-related and military moves
      • Pro BulletMobile app included
      Cons
      • Con BulletNo landline option

      Why we recommend Builder Systems

      Builder Systems Group offers well-priced services with a no-contract option. It also has a moving policy specifically for the military folk who come in and out of SATX.

      Did you know?
      Take Note

      Joint Base San Antonio is the largest single installation in the Department of Defense.

      Price

      Similar to Central Security, Builder Systems sells cellular monitoring at $29.95 a month. Equipment costs are more difficult to pin down since these systems are highly customized to the buyer’s needs.

      The contracts also vary. You can go with a no-contract option, or you can try a 36- or 60-month contract. It depends on how committed you want to be to one company over a long period of time.

      Equipment

      As we mentioned, equipment packages for Builder Systems Group are highly customizable. While the company caters mainly to new home builders, it’s happy to work with preexisting homes too.

      If it’s smart home automation you’re after, besides security devices, the Builder Systems site mentions smart locks, shades, garage door openers, lights, thermostats, and video doorbells.

      A word of caution: y’all gotta like Alarm.com if you use Builder Systems. The security brand creates all of the Builder Systems equipment. Here at ASecureLife, we’re fans of Alarm.com products. They integrate with both Amazon Echos and Google Homes, and they can connect to Z-Wave smart devices.

      Customer service

      Builder Systems Group’s customer service hours aren’t 24/7, but they’re pretty good. You can call between 8 a.m. and 5 p.m. on weekdays and weekends, so you don’t have to worry about jamming a call into your lunch break.

      If you get transferred at your job or deployed, Builder Systems has a prove to move policy. To cancel your contract, you show your transfer or deployment paperwork to the company 30 days before the move.

      ASecureLife’s recommendation: Builder Systems Group is the perfect choice for builders and not a bad deal for current homeowners.

      >>View Plans


      Crown Electronic: Best monitoring price

      Crown Electronic offers low prices for both landline and cellular monitoring.

      Crown Electronic
      Plans starting at  
      $18.00
      /mo.

        Crown Electronic pros and cons

        Pros
        • Pro BulletLow cellular price
        • Pro BulletMobile app included
        Cons
        • Con BulletLimited customer service hours
        • Con BulletContract required
        • Con BulletUnhelpful website

        Why we recommend Crown Electronic

        We love a deal, and Crown Electronic’s got a nice one.

        Price

        For $18 you get landline monitoring with Crown Electronic, which is comparable to Central Security and Builder Systems Group. But instead of paying $10 more for cellular, you pay just $6, giving you a full monitoring suite for $24. That’s a better monitoring price than Central Security’s or Builder Systems Group’s.

        With Crown Electronic, preset equipment packages start at around $350.

        To use Crown Electronic, you have to commit to a contract with a minimum of 12 months. While contracts can be annoying, 12 months is shorter than the industry standard.

        Equipment

        We weren’t able to find out what Crown Electronic puts in its security packages, but we did learn that the equipment is from Alarm.com and DSC.

        Crown Electronic automation
        Take Note

        If you add smart thermostats, locks, lights, or anything else to your home security system, Crown Electronic may charge you extra for monitoring. It depends on what you get and how much.

        Crown Electronic also provides medical alert systems if you need one.

        Customer service

        Unfortunately, Crown Electronic’s customer service hours are limited to business hours, which makes it hard for working individuals to ring them. But you can call, fax, email, or fill out a contact form on the website. You could potentially even pay a visit to the office on the Loop. We chose to send an email and received a prompt response from a helpful rep.

        The moving policy is also kind of meh. You have to buy out the remainder of your contract. But once you do that, you can take your system with you. If you can’t be bothered, sell it to the new homeowners so they can use it after you’ve lit outta there.

        ASecureLife’s recommendation: With Crown Electronic, you’ll pay a minimal price for home security monitoring.

        >>View Plans


        Intruder Alert Systems of San Antonio: Most established

        Intruder Alert Systems of San Antonio has 35 years of business experience to back up its offerings.

        Intruder Alert Systems of San Antonio
        Plans starting at  
        $29.95
        /mo.

          Intruder Alert pros and cons

          Pros
          • Pro Bullet35 years of experience
          • Pro BulletAmerican brand focus
          • Pro BulletMobile app included
          Cons
          • Con BulletContract required

          Why we recommend Intruder Alert

          One issue with local security systems is that, in a limited market, they’re more susceptible to going out of business. We’re impressed that Intruder Alert Systems of San Antonio has been in business for 35 years. Its services are average, but it’s doing something right to offer that kind of longevity to customers.

          Price

          Intruder Alert’s price jumps up quite a bit compared to the three brands above it on our list. Its price for landline monitoring is $29.95; cellular monitoring is $39.95. The brand’s contracts last 36 months, so make sure these prices are sustainable for you.

          Intruder Alert’s contracts last 36 months.

          As for equipment, the rep told us that the typical basic package goes for $99, although we weren’t able to learn what that package includes.

          Equipment

          The rep told us that Intruder Alert exclusively uses DMP⁠—which, he proudly stated, is an American brand. If you’re especially invested in buying American products, you, too, may prefer to use DMP.

          Customer service

          Intruder Alert’s customer service hours extend slightly before and after the typical business day. You can give the brand’s reps a call while eating your huevos rancheros in the morning or Ubering to a Spurs game after work.

          If you have to move during your contract, you’ll typically do a buyout. However, you might be able to get the new owner of your old place to take over your obligation.

          ASecureLife’s recommendation: Intruder Alert Systems of San Antonio’s been around for a long time, so it’s unlikely to go out of business suddenly. Plus they’ve probably seen it all!

          >>View Plans


          San Antonio Alarm Company: Best no-contract option

          San Antonio Alarm Company doesn’t use any contracts at all, so you don’t have to make a long-term commitment.

          San Antonio Alarm Company
          Plans starting at  
          $39.99
          /mo.

            San Antonio Alarm pros and cons

            Pros
            • Pro BulletNo contracts
            • Pro BulletMobile app included
            Cons
            • Con BulletNo landline option

            Why we recommend San Antonio Alarm

            It’s always nice to see local companies going no-contract, something some national brands don’t dare to do. San Antonio Alarm Company’s no-contract stance is an example of thoughtful customer service.

            Price

            A cellular system with San Antonio Alarm costs $39.99 a month to monitor. That price doesn’t include equipment rental since you buy the equipment for a minimum of $350.

            Remember, you pay month-to-month with San Antonio Alarm. If one month you can’t afford to continue, you can cancel the service.

            Equipment

            The San Antonio Alarm website advertises a package that comes with the following:

            • A control panel/keypad/siren combo
            • Three window/door sensors
            • A motion detector

            This equipment’s all from DSC or Alarm.com.

            Customer service

            Like Intruder Alert, San Antonio Alarm’s customer service hours are just barely longer than a normal business day. In San Antonio Alarm’s case, you can call anytime after 8 a.m. or before 6 p.m. You can also email at your convenience and wait for a rep to get back to you (we got a response fairly quickly).

            Because you buy your system up front, if you have to move, you can easily take it with you and go to another company for alarm monitoring.

            ASecureLife’s recommendation: San Antonio Alarm Company doesn’t have any contracts, giving you the freedom to stay or to go.

            >>View Plans


            How we chose

            We found 20 of SATX’s top-rated brands on sites like Yelp and Angie’s List. We then eliminated a few for not meeting our criteria⁠—like TriStar Security Services, which does surveillance systems only, or Star Security, which is an ADT authorized dealer. Finally, we spent several hours emailing and calling the remaining 17 brands to get more information. We used that info to create the final ranking.


            Other brands we considered

            Some of the SATX brands we researched are good, just not good enough to make the top five. Here are a few other brands that stand out to us.

            Other brands we considered
            True Protection
            Aegis Surveillance and Security, LLC

            True Protection

            This Austin-based brand might be familiar to you if you’ve read our Houston home security piece. We consider True Protection local to Houston, Austin, and San Antonio because it’s within a few hours of each city and serves all three.

            True Protection runs at about the same price as Intruder Alert Systems of San Antonio and San Antonio Alarm Company. True Protection also doesn’t require contracts. But ultimately it ended up in the sixth position versus the top five since other, similar companies were all in San Antonio itself.

            Aprotex

            Aprotex is a promising San Antonio brand. It’s been around for 60+ years and has 24/7 service. But ultimately, it’s much more expensive than anything else in SATX security. You pay $42 for monitoring plus $5 for remote access through an app.

            Aegis Surveillance and Security, LLC

            Who can resist an alarm company named after a shield from Greek mythology? Aegis doesn’t require contracts and offers monitoring at an industry-standard price. It also uses several different equipment brands.

            Ultimately, though, we just weren’t able to get enough information about what exactly Aegis offers, which bumped its ranking down.

            Other local home security systems


            San Antonio FAQ

            Am I safe from crime in San Antonio?

            According to Neighborhood Scout, the chances of being a victim of crime in San Antonio is one in 18.³ Or, to look at it another way, there are about as many crimes committed in SATX each year as children going on field trips to the San Antonio Zoo.⁴

            Of course, if you’ve lived in SATX for a while, you know the numbers can be misleading. Just because you’re statistically likely to experience crime in SATX doesn’t mean you will. Still, a home security system is a reasonable precaution. So is a car security system: there’s a one in 220 chance of having your car stolen in San Antonio, according to Neighborhood Scout.⁵

            Do I need an alarm permit in San Antonio?

            Yes, and you can get one from the San Antonio Police Departments Alarm Investigations Office (SAPD AIO).⁶

            Extenuating circumstances
            Protip

            If you need an alarm system to combat domestic violence, family violence, or stalking, the AIO may waive your alarm permit fee.⁷

            >>Learn More

            91% of SATX burglar calls in 2015 were false alarms.⁸ Although the SAPD responds to both permitted and unpermitted alarm calls, the department charges residents for each false alarm from an unpermitted system. In contrast, owners of permitted systems aren’t fined until the fourth false alarm.¹⁰

            Do I need security cameras in San Antonio?

            They certainly don’t hurt. We especially recommend video doorbell cameras. Stealing packages is rampant throughout the US, but it’s an especially egregious crime in Texas. Porch pirates can even serve jail time.¹¹ So if you catch a thief on a video doorbell camera, you’ve got recourse to pursue criminal charges.

            You can also get indoor cameras or even outdoor cameras to record a broader area of your yard.

            Video monitoring plans
            Take Note

            If you choose to get a camera to augment your home security system, you might have to pay extra for a separate video monitoring plan.

            Should I get a landline system?

            Landline systems are definitely going out of style. Tons of people no longer have dedicated home phones, and security systems run through landlines are easier to disable than wireless ones.

            But reception isn’t created equal. If your cell constantly drops calls at home or if the Spurs game always comes up fuzzy, a cellular alarm system probably won’t work well for you. In that case, you’ll want to try one of the landline packages we discussed.

            Can I get a discount on my homeowners insurance for having home security?

            Maybe. It depends on the security offering and your insurance provider. If you talk to your security company, a rep might be able to tell you what homeowners insurance offers discounts. Or, if you go to your insurance first, you could get a recommendation for a security company.

            What if I’m renting?

            If you’re renting a single-family home or apartment, your options for security may be limited. At least one local company, Veteran Alarm, requires that you be the homeowner of your residence.

            To avoid breach of contract or other legal issues, talk to your landlord and the alarm company before moving forward with an installation. And for additional guidance, check out our best home security systems for renters.

            Should I get a security system for my Airbnb?

            As you might already know, San Antonio has zoning laws around Airbnbs.¹² As far as we can tell, though, those laws don’t have any SATX-specific restrictions for security systems. You should be able to have a   as long as you follow Airbnb’s general guidelines.


            Our recommendation

            San Antonians have plenty of local home security options to choose from, including our recommendations:

            With a home security system, you’re sure to have greater peace of mind living in Alamo City.


            Sources:

            1. Neighborhood Scout, “San Antonio, TX Crime Analytics
            2. MySA, “Shop Small, Shop Local
            3. Neighborhood Scout, “San Antonio, TX Crime Analytics
            4. San Antonio Zoo, “About Us
            5. Neighborhood Scout, “San Antonio, TX Crime Analytics
            6. City of San Antonio, “Alarm Permits: Overview
            7. City of San Antonio, “Alarms Investigation Office
            8. City of San Antonio, “Alarm Permits: Overview
            9. City of San Antonio, “Alarms Investigation Office
            10. City of San Antonio, “Alarm Permits: Penalties
            11. The Texas Tribune, “Stealing Packages Could Result in Jail Time in Texas after Gov. Greg Abbott Signs Bill
            12. Airbnb, “San Antonio, TX